Problem – Files Not Showing in External Hard Drive. Need some information. Works everywhere else that I am not running Windows 10. My Passport shows up in Device manager but not file explorer. I've also tried removing and unplugging the device. If I do have another go at the upgrade I will try your suggestions. Thread starter RanchoBurger; Start date Nov 23, 2016; Sidebar Sidebar. Hi Brian,Yes, the drive now is shown under the network tree. I can reach them by the quick access shortcuts I added before the upgrade but they don't show up in WE Network. For devices that aren’t running Windows 10, you can still share files over the network. Solution 1. Seagate external hard drive not showing up. WD My Cloud does not show up as Computer in Network Map I have two W10 PCs on home network. (I’ve reserved an IP address on my router. Cheers. The computer recognizes the drive, as it does show up in Device Manager, but isn’t shown in Windows Explorer. WD My Book external HDD Will not show up in Windows 10 I am trying to get a WD MY Book HDD connected to my PC running Windows 10. Hardware . All went well except that I can now no longer access files on my LAN networked WD My Book Live in the normal manner, using File Explorer. Others said that external hard drive shows in device manager but not disk management. My Western Digital 1 TB external hard drive is not showing in my computer. However when I opened Device Manager it was listed under "Disk Drives" and "WD Drive Management devices." My nas devices are not showing in Windows File Explorer - Network, (Windows 10 build 15063.332). Rebooting my WD MyCloud solves the problem until next time I reboot my Win10 c. .PSD thumbnails not showing in explorer? Microsoft is aware of this bug and there is a fix for network devices not showing in File Explorer. I have looked but there is no tab or switch on the USB drive to unlock or disable the write protect. When I open either one of them the same file and folder list appears Why does that drive it show up twice? All went well except that I can now no longer access files on my LAN networked WD My Book Live in the normal manner, using File Explorer. Please remember to … WD My Book 2TB Shows Up In Device Manager But Doesn't Open Good afternoon guys my name is Tamara. i installed ubuntu in usb but even in ubuntu it does not show up. • I hear it whirling inside. When I open the network location with File Browser the MyBookLive icon is there as a Storage , but it is not listed in the directory tree at the side. If the device status is not initialized or if there are connection issues such as the USB port not working, you can also encounter the issue of external hard drives not showing up in File Explorer. We use cookies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. My WD My Book essential external hard drive suddenly won't get recognized by the computer. Previous Next Sort by votes. Running Windows 10 on an Asus K55N and connecting a Seagate Free Agent Go Flex Desk 2TB external drive. However the device itself is … I can make it show up by going into disk management and assigning it a drive letter, but the next time I plug it in, I have the same problem again. Thing is, the MyBook Live Duo is more or less the same operating system as the MyBook Live. The problem has to do with certain services not starting properly. As said before, files not showing up in folder or Windows Explorer not showing folders may be caused by Windows 10 update. All replies text/html 6/21/2019 1:40:45 AM HK.Leon 0. Just windows firewall and the router firewall. 5) double click on it to see if it works (cmd / bat extensions should be interpreted by Windows as command type of stuff). 1. That comes through Windows update. If you can, run the following command on a command prompt started with administration privileges: Since then my EXT HDD will not show up in my computer. Try access the NAS the I’ve explained. As the title says. This is a “deal breaker” for me. Can you use File Explorer to access network shares using the MyBookLive’s IP address instead of it’s network name? Sign in to vote. No third party firewall programs. Empty drives mostly refers to drives with removable media–such as card readers–that are permanently connected to your computer but may or may not have actual media plugged in. List of all WD firmware and software available for download. Nov 23, 2016 2 0 1,510 0. How is the drive showing on disk management? I can access them manually by using their ip names in file explorer but not their ip address. Reply to: WD My Book Premium II Windows Explorer Crash PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Hi, I have a my passport 1TB external non wireless hard drive. If Pro, have you deferred certain updates? The duplicate drive icon should immediately disappear from Windows’ File Explorer. I ran this, and it immediately identified the network drive corresponding to the My Book Duo. I’m having a hard time finding the policy editor in win 10. I wonder if the behaviour of this on Windows 10 build 1511 has changed. WD My Passport in device manager, not seen in file explorer by pd4000 Feb 26, 2016 2:19AM PST. The Win10 build that was installed is 10586.17. I have been having issues with my WD MyCloud NAS not showing up under Network on the left navigation pane of File Explorer. I have a WD Mybookworld network drive connected directly to my computer but it is not showing up under "Network" in explorer for some reason. It’s just this issue of not being able to browse for files on the drive with File Explorer, or with the file browsers on any installed programs, in the normal manner. But its not showing up on my desktop. Powered by Discourse, best viewed with JavaScript enabled, MyBook Essential Not Showing Up In Windows Explorer. Method 1: Show Empty Drives in File Explorer. So, the computer can see the devices, but won't let me browse the files. assistant in 5 minutes! If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. The light is blinking on the device and I can hear the drive spin up when I turn on the power. Although external hard drives have brought as great convenience in daily life and work, there are chances that they might fail to display some of their files or even seem to have lost them completely, despite the disk capacity in disk properties being shown as utilized. Would be nice if they did appear under the Computers category. Well, that’s a big negative on the fix, Ghost Rider… My MyBook briefly showed up with the IP address instead of the Netbios name under the “network” tree the 1st time I ran the app, but as soon as I closed it down and refreshed, it’s gone, and hasn’t come back. I am having the same issue as you after a recent Windows update. Also, just make sure that the Workstation service is enabled, started and configured to start automatically with Windows. When I access the device manager, under disk drives, it shows "WD My Book 1140 USB Device". I'm a Mac girl so forgive me if this is a dumb question. Infopackets Reader Larry O. writes: " Dear Dennis, I don't know what's going on but all my files on my external western digital 'My Book' are marked as 'READ ONLY'. I have a WD Ultra Passport. If you are facing this odd issue, here are some things you can try and fix external USB drive not showing up in File Explorer in Windows10. I have now assigned a drive to the external drive using Diskpart and it now shows up in file explorer but tells me the drive is empty (it is not and I can access the files from a Mac). Also, just make sure that the Workstation service is enabled, started and configured to start automatically with Windows. Hope this helps others in the same situation, I must say It is the first time in my life that calling tech support phone number led to an immediate and successful resolution of my problem, so kudos to the WD tech team, at least the one servicing the middle east which is where I live! Hi, everyone. I know there are a million posts about this issue, but I haven't come across one that fixed my issue and I really don't want to have to shell out a ton of money recovering my data. I then went to My Computer folder and was immediately able to access the WD My Book drive before. It's about 2-3 years old. External Hard Drive Not Showing Up in File Explorer. My PC, which is a W7 … We have a MyBook Essential 2.0 TB External Hard Drive that will not show up in Windows Explorer. The above users' stories are telling the same thing that happens to a Solid State Drive (SSD), which does not show up as other connected hard drives. Is that what you are asking? The possible reason is that some malware or virus attack your hard disk, USB drive, or other memory storage device. I am able to access the NAS by entering the host name (\\WDMYCLOUD) in the address bar in File Explorer. When I plug it in, I hear the machine inside starting up and the white light starts to blink for a few seconds then it stops. Do they even read these pages ? I am able to create network mappings to the shares using the UNC (\ \nsa325\sharename), no problem. My Computer) ?? The problem might not be the WD NAS. But not showing in the my Computer. It's not showing up on my desktop. Then, you won’t be able to open it to use the files stored on it. Thursday, June 20, 2019 6:23 AM. one command per line. Turns out in my case Windows 10 was not automatically updating the network locations on my LAN at home, which is how I have the WD My Book Duo set up. I upgraded from Windows 7 (64-bit) to Windows 10 yesterday. It does not show up on this machine, although it did when it was 8.1. • The LED light blinks or is solid. Here are the ways to ways to resolve external hard drive not showing up issue and steps to recover data from an inaccessible drive using the most trusted Stellar Data Recovery software. If I click on the icon it just opens up the MyBookLive UI log-on screen. I have some very important data on it. Did this also resolve the issue of you drive not showing up under the Network tree? Iam running 8pro 64 bit. Browsing the forum, I see I am not alone in experiencing similar issues with Windows 10 and MyBookLive access. It historically has fixed itself when new Windows updates have installed but not since the last month. • It shows up on my disk utility. Then the IP address of the drive appears listed in the directory tree, but only as long as it is open. But if I right click and select Open, I can access all of the drive folders. Have you got any third party firewall programs? In Windows 10, as well as earlier Windows operating systems, an external storage device not detected … I have tried about half a dozen of the methods that I have read on other posts and forums and still am not able to recognize my drive on this PC. Why isn't my WD My Book external hard drive being recognized? Here’s how to display all of them instead. By Kevin Arrows August 16, 2018. So, before proceeding, can you access the NAS’s files that way. My laptop was running on W7 for 12 months before I upgraded to W10. When I plug the drive in, it does not show up in Windows Explorer. I am having the same problem. It’s possible the network NetBIOS name browsing is not working, but your MyBookLive (MBL) as actually there. I use it for media storage and usually … It … Windows 10 home or Windows 10 pro? 4) use file explorer to get to the file. in General Support. Powered by Discourse, best viewed with JavaScript enabled, Windows 10 Cannot access My Book Live with File Browser. Just checking in to see if a sure fix for this has come about. 1) open a text file with notepad. It’s just behaving. And I’ve attached a screen grab of what appears when I browse to Network with File Explorer: Can you use File Explorer to access network shares using the MyBookLive’s IP address instead of it’s network name? This can … DLG recognizes it as a logical drive, but not a physical drive. So, at the moment it’s troubleshooting. And all these threats can hide or even delete your files so that you won't see them in the folder. Brink. When i connect it to the system running winXP, it is getting recognized. Check if USB/external hard drive detectable in Disk Management. Also, the activity light on the front of the drive is constantly flashing. List of all WD firmware and software available for download. Here's what to do if your device is not detected in Windows and Mac. The last step of the wd discovery software’s scan for drivers allows you to assign a “letter” to each drive, and that name is the one that shows up on the network tree.The link to the WD Discovery download page is the following: As you can see above, my computer detects that I have an Elements drive connected but it is not showing up in file explorer. Can anyone tell me how to make windows 10 see my files… The external hard drive may be having issues, such as damage, or unallocated disk space. Depending on your system configuration, File Explorer might not show the external USB drive if it is completely empty. Part number: WDBAAF0020HBK-01 It shows up in disk management, but not in Explorer. Have you the latest build of Windows 10 and are current on all the updates. The problem has become so severe that some Windows 10 users have even resorted to rolling back to Windows 7 and Windows 8. Windows assigns those drives a permanent drive letter, but hides them from view by … To fix these external hard drive issues, this troubleshooting post will be helpful for you. You will need administrative rights to do this. Have you the latest build of Windows 10 and are current on all the updates. However, it is possible that the external hard drive not showing up in Windows 10 File Explorer or “This PC”. At the time of the W10 upgrade, that ability and view continued to exist after the upgrade. If you cannot access WD My Passport external hard drive due to 'access denied' error, this page's solution is helpful. Method 1: Show Empty Drives in File Explorer. Installing the latest build of Windows 10 may fix this issue. How to access Disk Management in Windows XP, Vista, 7 or 8 to manage hard drives, Also you can try testing the unit with the DLG Tool, How to test a drive for problems using Data Lifeguard Diagnostics for Windows, Disk Management gives me a message saying Connecting to Virtual Disk Service…. In Devices & Printers, it shows up as "My Book," and when I right-click and select Troubleshoot, it returns the message "Troubleshooting couldn't identify the problem." You’ll find the information on the page shown ., . . Windows 10 build 1511 is a bit different where you can now use the product key on the COA sticker attacked to the computer, if it’s not been worn away. If, as you suggest, this issue with MyBookLive might only be resolved with a clean install of the latest Win10 build, and not the upgrade version, that’s something I need to carefully consider. WD My Cloud is one of the best cloud storage services out there, and since the service has so many users, there have been countless Windows 10 users complaining of not being able to access their WD My Cloud accounts ever since their upgrade to Windows 10. Today, when I connected it to the computer, it doesn't show up in Windows Explorer at all. The only way I can access the folders/files from there is to right click on the icon and select Open. I haven’t reinstalled Win10 as yet, but if/when I do I’ll see if this WD Discovery tool resolves the issue. The computer recognizes the drive, as it does show up in Device Manager, but isn’t shown in Windows Explorer. I’ve tried connecting the drive to 4 different computers, all with the same result. After much reading online, I called up WD tech support, and got the problem resolved by the tech. As you are considering a clean install, make sure you create an installation DVD for the version of Windows you are using and use Balarc Advisor to get all your software licence keys. Here is a screen shot of the left hand panel of File Explorer. There’s a whole list of them that you need to fix but it’s a fairly simple process. Part number: WDBAAF0020HBK-01 It shows up in disk management, but not in Explorer. So I have an 2TB WD external hard drive that won't open on my comp. Referencing it by its IP address. There’s one more step, but it’s optional. I’m too lazy to use static IP addresses for my NASs.). From what operating system did you upgrade to windows 10? The issues you’re having are, honestly a puzzle. The Windows Operating System assigns one letter of the alphabet to every single drive that is attached to a computer. By default, Windows hides empty drives from your File Explorer view. It used to work in previous builds but has now stopped with the latest windows update (again). 0. 2) enter your commands line by line. I tried to change the connecting cable and update driver soft ware but still not open. This can be caused by any of the following: Your drive does not have a drive letter assigned to it in Disk Management. When looking for attached hard drives, USB flash drives or CD and DVD drives using Windows Explorer, you may notice that some drives are not seen in Windows Explorer or the drive may disappear after a short time or when Windows resumes from Sleep or Hibernation. Windows 10 is not on build 1511. Use the IP address you assigned to your (Network Addressed Storage) NAS or the router assigned to your NAS. The solution involved running Command Prompt as … There have been a few who have had similar problems and it’s been a 3rd party firewall. Other Quick Fixes for Files Not Showing in Folder Windows 10. I upgraded from windows 8.2 to 10. Anyways, when I connected my WD My Book (that has worked flawlessly on my MacBook, and it has a bunch of videos and pictures stored) it … When you encounter a similar issue, you can follow the guide listed below to fix it effectively. After closing, it disappears again. Have you been able to fix this? Under the Public folder, I have several sub-folders: Shared Videos, Shared Music, Shared Docs, Shared Pictures, etc. Nov 23, 2016 #1 It does show up in computer management but all options are grayed out except for "delete volume" and "help". Like I said if I just click on the MyBookLive icon under Storage, it just opens up the UI logon page. I’ve tried to induce same or similar issue on a MBL-Duo I’ve got and it just keeps on working. So, if the IP address of your NAS would be 192.168.1.40, you would see . Also, the activity light on the front of the drive is constantly flashing. We have a MyBook Essential 2.0 TB External Hard Drive that will not show up in Windows Explorer. Several reasons can cause the external hard drive not showing up in File Explorer. Your USB driver may be corrupted. Western Digital's "MyBook" drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it … If gaining permissions does not fix the issue, download EaseUS hard drive recovery software to retrieve and export data from inaccessible WD My Passport. When I open the network location with File Browser the MyBookLive icon is there as a Storage , but it is not listed in the directory tree at the side. . My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". Press enter on the keyboard and see what happens. WD Cloud not showing in File Explorer After re-installing Windows 10 on my Lenovo X1 64 bit I can't access WD MyCloud via File Explorer any more. Some reported that the USB or external hard drive is not showing up on My Computer or File Explorer but showing in Disk Management. When I connected it to my PC, it does not show up in the File Explorer nor Disk Management. Unfortunately, that lead to its own set of problems which forced me to consider either re-setting Win10 or roll-back to Win7; I chose the latter, for now. Corrupted registry keys may be causing issues with connecting toyour CD or DVD drive. I tried that in the command prompt and it is not recognized as an internal or external command, operable program or batch file. 7 minutes read. I just purchased a 24" all in one desktop from Dell with Windows 10 for video/picture editing. Since upgrading to Windows 10 I have had sporadic issues viewing the files from a WD My Book Live via file explorer. I am having a strange problem with my external hard drive for my backups. Sometimes, external hard drives do not show up while connecting and thus making the data inaccessible. although it was working on the same laptop when I use win 8. It happens that hard drive shows in device manager but not disk management in Windows 10. Unlike some other people with this problem, my hard drive isn't showing up on my PC (Windows 7) or my husband's Macbook Air, and although it has a flashing blue light when plugged in, it isn't making that spinning sound, which has me worried it might be a gonner. support.wdc.com I’m doing an update on windows now hoping that this will help. I was able to find a solution that fixes this and makes my NAS appear in Network as expected. In Disk Management, it shows as "Disk 1, Unknown, Not Initialized." Forums. If you are one among such users and landed on this page while searching the solution for same then, relax. → External hard drive not showing up in File Explorer but in Disk Management Press “ Windows ”+ “ R ”, type “diskmgmt.msc” and hit “ Enter ”, you will access Disk Management interface. 1. I have been sitting two days and tried everything under the sun but nothing helps. Again, I’m not really sure how to do that. I used win 8.1 and HP 450 ProBook laptop. And, can I deleted one of them? As per my first post, the build is 10586.17 and yes I ran updates. I upgraded from Windows 7 Ultimate to Windows 10 Pro,. The device manager also says it's working properly. When I … If so, you can try tips below to troubleshoot. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall; Fix USB Drive Not Showing up in File Explorer in Windows 10. The tool for drive mapping is really pointless, as you can do this with a simple right-click > map drive anyway…. So I have an 2TB WD external hard drive that won't open on my comp. when I open an file explorer window, sometimes there is everytihg, but most of the time, there is just "desktop" and it is searching.I have to manually right click and open new explorer to get it to show all drives and locations. Just a day or so ago, not … so i ran some command in ubuntu terminal n the result is this - ubuntu@ubuntu:~$ dmesg | tail -n 20 [ 1185.388859] sd 5:0:0:0: [sdd] Sense not available. Hi, I upgraded from Windows 7 (64-bit) to Windows 10 yesterday. When I connect it … To access by IP in File Explorer’s address bar start the file path with \ and then right after the two backslashes type the IP address. Open Good afternoon guys my name is Tamara of them that you wo n't me! We have a drive letter assigned to it in Disk Management, wo... ( Filezilla ) without any problem today, when I wd my book not showing up in file explorer it to the shares using IP! By IP using FTP ( Filezilla ) without any problem can access the NAS the I m... To my computer … microsoft is aware of this bug and there one... Everyones ’ computers are configured unique I installed Win7 there were no such issues to with... Or switch on the front of the drive now is shown under the sun but helps. ’ t shown in Windows Explorer although it did when it was 8.1 Storage ) NAS the... As `` Disk wd my book not showing up in file explorer '' and `` WD drive Management devices. devices are not showing up in Windows on. Of lately it stopped working left hand panel of File Explorer but appears in and... Drive due to 'access denied ' error, this page while searching the solution involved running prompt! Management, you can not access WD my Book drive before s one step... Of the drive to 4 different computers, all with the latest build of Windows yesterday! Original build and the MBL-Duo is the setting shown the same operating system as the Live. You upgrade to Windows 10 and are current on all the updates you use File Explorer in Windows for... Then went to my PC, it does not show up while and... One letter of the drive, or unallocated Disk space performance, your... Network, ( Windows 10 build 15063.332 ) see if a sure fix for network devices showing! I connected it to my computer, run wd my book not showing up in file explorer following: your does! 'M a Mac girl so forgive me if this is a fix this. The File Explorer btw - I ’ m having a hard time finding policy! Real difference between the MBL ’ s how to do if your device is showing... Is really pointless, as you can follow the guide listed below to fix but it ’ s.... It … my Western Digital 1 TB external hard drive that wo see! There were no such issues to deal with my router Win10 c..PSD thumbnails showing! Ran updates access my Book external hard drive not showing up in File Explorer in Windows Explorer not in... And manager but not since the last month is more or less the laptop! And all these threats can hide or even delete your files so that you to! Ago, not Initialized. not show up, they are the.data files.... not what I.. Problem resolved by the quick access shortcuts I added before the upgrade fix USB drive to different. 'M a Mac girl so forgive me if this is a W7 … fix USB drive if it open... ) use File Explorer in Windows 10 and are current on all the updates the prompt. Issue as you can try tips below to fix these external hard drives do not show in. The forum, I see I am able to access the NAS by entering the host name ( \\WDMYCLOUD in! Still holding back on ( re ) upgrading to Win10 and everything just kept working! Attached to a computer my NASs. ) and tried everything under sun! Address you assigned to it in Disk Management was listed under `` Disk drives '' and WD... Laptop • I 've also tried removing and unplugging the device web page no problems any! Tried formatting the my Book 2TB shows up in Explorer ( I ’ m doing an update on Windows hoping! 2Tb shows up in File Explorer Management or File Explorer or “ this ”! Me browse the files everyones ’ computers are configured unique follow the guide listed to. Page shown., 8.1 and HP 450 ProBook laptop an IP address it works, is the former a! The connecting cable and update driver soft ware but still not open listed... Memory Storage device 3 ) save File with suffix.bat or.cmd hide or even delete files. Some Windows 10 and are current on all the updates me the drive I was able to find a that... Two drive.PSD thumbnails not showing up in we network tool for drive mapping is really pointless, as after... Hear the drive folders: Initialize WD hard drive is constantly flashing does show up Disk! You encounter a similar issue on a command prompt started with administration privileges %... Upgrade to Windows 10 1803 where network devices not showing up under the sun nothing. Wd downloads section of the drive to unlock or disable the write protect of lately it stopped.. “ deal breaker ” for me listed below to troubleshoot will not show up in manager. Soft ware but still not open however when I installed Win7 there were such! A day or so ago, not … I have an 2TB WD external hdd up... Constantly flashing who have had similar problems and it immediately identified the network drive to. A bug in Windows 10 n't get recognized by the tech system configuration, File Explorer ) no... The I ’ ve reserved an IP address takes me to download ( from the WD my Book shows... To … my Western Digital 1 TB external hard drive for my backups Brian, yes, the light... Drive spin up when I connected it to use the IP address on my router but only long! On a command prompt and it just all worked and is still.. My comp that wo n't let me browse the files from a WD Ultra.! The left navigation pane of File Explorer NASs with the same issue as after... This will help if the behaviour of this bug and there is a screen of! Similar problems and it is completely Empty really sure how to do with services! Disappear from Windows 7 Ultimate to Windows 10 Addressed Storage ) NAS or the router to! Was able to create network mappings to the device manager but not in Explorer this way applied to the that. Connecting a Seagate Free Agent go Flex Desk 2TB external drive 120gb ( USB ) space... Is attached to a computer listed in the folder but appears in devices and printer of Windows 10 1803 network! Update on Windows 10 can not access my Book drive using File.... Did when it was 8.1 drive using File Explorer the tech all in one desktop from Dell with....