The most common issue when an external drive is not working in iPadOS or iOS 13 is an alert that appears saying: This ⦠Free shipping . WD Passport hard drive data recovery after physical damage to connector. Many users owning this drive reported that they encountered many problems where their drive wouldnât connect to their computer. âI have a WD My Passport Ultra 2TB portable hard drive, which I have been taking back and forth to a clients site. When it comes to hard drive is dropped and not detecting; you can not recover data by using a software. But now it does not view the hard drive on my computer as it once did before. The Scenario. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. When I go to my games, it shows the HD as 96% full, and when I check storage management, it only lists the internal drive. Click on All-around Recovery to have a deep scan of the hard drive. In Windows 10, initializing the disk to MBR or GPT should directly solve this problem. There are specific third-party systems, like Digital Camcorders, and Sony PlayStation 3, which need the drives to be formatted in either FAT32 or ex-FAT format to perform read from and write operation. I plugged my external hard drive's USB connector into a USB hub that is 2.0, and is connected t my computer, rather than plugging the external drive's USB cable directly into my computer. Hard Drive. So, when the WD My Passport drive is not working or the external hard drive won't mount on Mac, check the disk driver. Case 1: I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. My Ps4 is up to date and since January my hard drive has been working fine, yet the one time I unplug it it malfunctions. HDD IS NOT RECOGNIZED BY PC. Alter My Passport Drive Letter To Make It Detectable. I've tried everything listed here, but no luck. If not, then you can go for a deep scan of your WD Passport hard drive. Next, find the external hard drive connected to THIS computer. Question: Q: MY PASSPORT WD Drive not showing on my macbook but shows on others. I am having WD My passport Ultra (1tb) and its not recognized in any USB 3.0 ports, after initial one time! If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. My computer is an EliteDesk 800 G1, but has had ⦠It lights up, and I can feel it spinning, but the xbox won't recognizing it. [Go to my last reply to see my solution, may not suit for others though] I'm using a WD Passport Ultra 1TB external hard drive as the back-up device for my computer, and it worked perfectly for the last few months. My Passport is a series of portable external hard drives produced by Western Digital. I've saved quite a lot of important files inside the drive. I have a Western Digital My Passport 1TB USB3 that is readable from a laptop, but would not appear as a drive on my PC that runs Windows 7 64bit. You can solve it through updating your USB controller software. Hello There, Hard Disk is very fragile device and it needs to be treated with care. It doesn't show up in My ⦠my WD is dropped and whenever i plug in it asks me to format the Drive G? This accessory requires too much power. ... New WD 2TB My Passport Portable External Hard Drive USB 3.2 Gen 1 with Tracking# $93.39. My external hard drive (My Passport X) seems to have stopped working. so is it possible to recovery my files back ? WD My Passport stopped working - posted in External Hardware: I have a Western Digital My Passport 2TB external drive that I cant gain access to, regardless of which operating system I use. If you have queries in resolving the issues with WD My Passport Wireless Pro hard drive, click the Call button available on this web page. I don't know what reasons have made the drive not responding, and neither I know any solutions. to install a specific update or Update All to install all available updates. If this external hard drive does not contain any important files, you can go ahead and initialize the disk without losing data. Step 3: After that, right-click it and choose the option of Change drive letter and path. Turning a PC off and on does not work as well as it used to because of Windows 10âs Fast Startup system. It powers up normally and I see the light on the HD, it reads on other macbook pro's and it even gets read by my LG smart TV. I have a ton of games on the hard drive and do not want to re-purchase as it is expensive enough to have 1. I tried reinstalling drivers from device manager, but same problem. In the main interface of disk management, you need to choose WD my passport Ultra drive. You will see this unknown disk appearing as âunallocatedâ. Step 4 Once the scan is complete, you can preview the files found from your WD My passport external hard drive. Also find our how to recover your lost or deleted data from hard drive using this file recovery tool http://bit.ly/2DajSKZ NOT WORKING - FOR PARTS - FOR REPAIR. I fixed the problem by reinstalling the driver for the drive with the following steps: Open control panel, view devices and printers, find the drive (mine is labeled "My Passport 0730"). WD My passport External hard drive not working The name and bar showing up shows fine, but when I try to download something it automatically goes to the C:/original hard drive. If I try my HDD in any USB 2.0 ports its recognized instantly. If your hard drive is making abnormal noises, the next thing to do is to determine if the hard drive ⦠Preview the files found from your WD my Passport external hard drive recovery... 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