Both times the crew were absolutely fantastic with impeccable, personalised service. I reminded her that I had ordered the soup as well, and then moments later she brought that out. That is a factoid, in that it is untrue. British Airways First Class is all banter and no service. The cabin was extremely stylish and sleek. Paul, New York–JFK After that, they dumped me back in Biz. I thought that looked good, but I also prefer a lighter main as I’m usually stuffed by that point in the meal. To the side of the seat was an enclosed compartment (perfect for storing glasses, a passport, and/or a phone), which also had a mirror. Lucky …. I also quite liked the amenity kit, pajamas, and champagne. Maybe because you don’t understand BA’s market as well as they do? I always bring my personal headphones, but they don’t have active noise cancelling which is unfortunate. Interestingly it is 170k miles using AA miles first saver award. Five minutes after that we began our pushback. When it comes down to it, though, I think I’d rather just book myself in American business class and save the mileage premium and the big carrier imposed surcharges. I have never had “your“ experience when flying BA. The Concorde room has a separate restaurant inside it, a spa, showers, a sophisticated bar, a decent concierge, excellent wine and pretty much as much hot gourmet food as you can order/ eat. This represents quite a delay, as BA was supposed to take delivery of this plane at the beginning of the year. Lucky, every once in a while I get an itch wondering about BA. British Airways first class amenity kit contents. I was paid passenger in premium economy. ︎ Support ME and become a PATRON for exclusive perks! After turning left from the second door I first walked through two rows of business class, which was in a 2-3-2 configuration. As we climbed out I browsed the entertainment selection. Unsere speziell für die 787-9 designte Premium-Kabine umfasst anstatt der üblichen 14 nur acht Sitzplätze und bietet zusätzlichen Stauraum und ein einziges Kontrollelement zur Einstellung der Sitzneigung, Kopfstütze, Lumbarstütze und Beleuchtung. The biggest advantage over a reverse herringbone seat was that there was plenty of space for my feet. @ Michael Trafford Not sure that Alex Cruz cares as he is responsible for driving BA’s standards down in order to increase profits. the rest of menu often tries too hard and underwhelms except when flying on thanksgiving and they had a lovely (and tasty) turkey dinner offered. This sounds like my experience. Die Flotte ist außerdem leiser und treibstoffeffizienter als die derzeitigen Flugzeuge. Die First-Klasse von British Airways ist Ihr Ticket zu außergewöhnlichem Komfort und tadellosem Service in unserer elegantesten Umgebung. While the water glass British Airways offers in first class looks nice, it’s not practical, as it seemed the flight attendants couldn’t easily tell how full it was. In Club World the staff have the charm I’d expect from a budget airline. Delta flies to seven: Atlanta, Boston, Detroit, Minneapolis/St. BA makes big money by exploiting its core markets – and is just good enough to be acceptable. As she walked down the aisle she yelled “landing cards.” I get that’s the only practical way to do it in economy, but typically in first class they’ll ask personally, or at a minimum don’t walk down the aisle yelling. Anyone know how BA does their operational upgrades? British Airways Cabin Service Director. I got the AA miles using the two Barclay and two citi sign up bonuses…. Such an incredible waste of money or points. I decided to watch a few episodes of Curb Your Enthusiasm (which I had seen before, but that’s the one show that never gets old for me). even going to the galley to ask question i was treated badly for interrupting the gossip. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. Then the agent tells me “ask the gate counter for a seat as we are full and moving lots of people around”. 30 minutes before our arrival the captain announced that we’d soon be descending, and that we may have to enter a holding pattern (which fortunately didn’t happen). Your email address will not be published. I was also offered a bottle of water with the turndown service. Also had a delightful and polished Worldwide crew, which just goes to show how much that matters. That’s about where my compliments for BA First ends. Coffee machine has been broken on every BA F 787 flight I’ve been on.. A moment after settling in, one of the two first class flight attendants came by my seat to offer me the menu and ask if I wanted anything to drink. I’ve flown every major F product other than AF and JAL,many times. I heard somewhere recently coffee makers on both BA 787s and 380s have been trouble since new. I just flew ba from houston to lhr and back. Yes, we all know that you dislike BA; you have stated that many, many times before. The crew on my Etihad A380 F flight SYD-AUH the other day took quite a while to dissemble the bed and the steak was a little overcooked – get over it folks – we’re mostly cashing in on one frequent flyer hack or another and paying little for these experiences…, If you get too picky or expect the worse you’ll miss the fun of the experience (we actually enjoyed the Etihad 777 F class AUH-CDG more than the A380 Apartments SYD-AUH a couple of weeks ago despite the vast difference in hard product because the crew were more relaxed and less formal…never expected to…). There was maybe one flight attendant on the plane older than me. For a minute I thought BA’s 787s had a new, all-aisle-access Club World cabin with forward facing window seats. I had to complain last flight in CW when service was horrid. Other than that, though, this felt like a business class experience in terms of the food quality and service. And as for the rest of you (no doubt American) outraged readers, lapping it up, disgusted and shocked by BA… well… you’re the same really, aren’t you? The eight seat cabin is an evolution of the first class cabin currently found on Boeing 747, 777 and Airbus A380 aircraft. Did you pay the fee or is it open to certain OW status folks? British Airways skipped a first class option on its Boeing 787-8 Dreamliner deliveries, but with the 787-9, it decided to give […] However, in the future, we may have more to look forward to. The seat felt to me like a hybrid between a first class suite and a reverse herringbone seat that you’d typically find in business class. On top of the usual traveling stresses, dealing with intestinal issues isn’t something I need. What else can it be, solid? I’d note that the flight attendant never came by my seat again to see if I wanted anything, or to clear my cup of coffee. American flies to eight: Charlotte, Chicago–O’Hare, Dallas/Fort Worth, Los Angeles, Miami, New York–JFK, Philadelphia, Raleigh/Durham. If you’ve never flown British Airways Club World (not Club Suite, unfortunately) then now is your cheapest ever opportunity. . Prob wont kill you but I think I’ll pass thank you Best British Airways first-class seats on a Boeing 787-9. At the front of the cabin is the first-class cabin, consisting of 8 seats in two rows of 1-2-1. An airline that lives and dies on business customers flying LHR-JFK and never pay for a single flight themselves. Underneath that was yet another storage compartment, which was the biggest compartment of all. The biggest advantage over a reverse herringbone seat was that there was plenty of space for my feet. Or take some tiny regional jet (with smaller carry-on bag limits), to be dumped at a gateway hub somewhere; hang around for a bit; then get onto your slightly better AA product (which, let’s face it, still isn’t exactly Qsuites). That’s one area where I’ve found that British Airways has long excelled with their first class cabin design, as the cabins look great, between the pattern on the bulkhead and the black finishes. All the first class passengers were onboard within a few minutes, so it was hectic for the crew. I realize I’m not a foodie but I really wish they just had simple foods such as chicken/turkey sandwich, chips, etc. Great report, Lucky! BA and Lufthansa transatlantic first class are leagues apart … although it might be easier to book BA first class with points, it’s just not right to compare their offering to Lufthansa First Class. When I boarded I wasn’t asked if I knew the features of the seat, the flight attendant didn’t introduce herself by name, she didn’t address me by name, etc. I was also asked to unplug my phone from the power port while sleeping, as I was told it was a fire hazard. British Airways first class seat controls. Do you really think that BA First Class is a better trans-Atlantic option than American First Class? It’s something that very few people will ever be able to pay for, but for those putting down the cash, they expect an experience beyond anything else available. Thank you for your response! Much better experience than BA J. The biggest thing for me though is the fact that they serve macaroni and cheese in first class, how embarrassing! I found that to be the case on British Airways’ other planes in first class as well, but the 787 is even more beautiful. Das hilft uns dabei, unsere Auswirkungen auf die Umwelt zu verringern und Ihnen gleichzeitig ein angenehmeres Flugerlebnis zu bieten. British Airways first class dinner — leek and potato soup. I would also include SQ and EK on that list but their minute in the grand scheme of things with just 1/2 flights to per day to Europe. If you get used to KE quality (especially food both onboard and in lounge) you never complain about BA First or Club . A few minutes later my table was set, including being served another coffee, a mango and banana smoothie, and a fresh fruit plate. @The nice Paul Have any of you you ever ever witnessed the US carrier’s attempts at service?? Breeze Airways Wants To Pay Pilots How Much?! One of the things I like about British Airways’ seat design is that they have a knob you can turn that adjusts the seat in an intuitive way. When Is Hyatt Points + Cash Not A Good Deal? Not sure how on earth they can survive in the rest of the world. Required fields are marked *. You’d think that if you extended it all the way it would stay open, but it automatically closed, so you always had to hold it with one hand. I love being able to look out the windows also, since the a380 seats are a distance away from the windows and are much smaller than the 787. @ Weyman M Osborne — Personally I’m not sure first class is worth the 27,500 mile premium over business class on a US to Europe flight on American. Then there was an entertainment controller that was positioned above that, though it had a cord so that you could pull it closer to you if you wanted. As far as the BA bashing from others (in this case) goes – I’ll say this once again, THEY DON”T CARE AND THEY DON”T HAVE TO. BUSINESS CLASS CABIN British Airways’ Boeing B787-9 has a total of 216 seats: 8 suites in First Class, 42 in Club World (Business Class), 39 in World Traveller Plus (Premium Economy Class), and 127 in World Traveller (Economy Class). British Airways yesterday took delivery of a Boeing 787-10 for the first time, as the airline has a total of 12 of these planes on order. Photo: British Airways . AA F never have nonstop flights on Saaver miles. It confirmed my opinion that the Air France and Lufthansa products are far superior. To date, BA is the only airline to include first class on its -10 variant. My initial impression of the crew was that they were about in line with what I’d expect from a mixed fleet crew, except they weren’t all that enthusiastic. Some times it is quite good other times rather like coach. Emirates JFK-MXP, Singapore JFK-FRA and others? Past that compartment was a shiny counter. Hinweis: Aus operativen Gründen können die Flugzeuge unterschiedlich sein. British Airways has begun to pull back the veil on its new first class seats and cabin for the airline's Boeing 787-9 Dreamliner, which takes to the skies in October. Ok”. Genießen Sie das neueste Bordunterhaltungsprogramm und beruhigende Ambientebeleuchtung, die sich allmählich anpasst, um stets die perfekte Stimmung zu schaffen. 10 minutes later the starter was served, which consisted of smoked salmon cannelloni with lemon puree, pickled yellow beetroot, and a little bit of caviar. The US3 fly, in total, from just 8. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. Lucky, you mentioned BA was the best transatlantic among European carriers for miles redemption… but are there other non-European airlines offering First class transatlantic that are worth consideration beyond BA, AF, LH and LX? Um Ihnen bei Ihrer Reiseplanung zu helfen, Insider-Tipps zu erfahren und Inspiration zu finden, die Ihre Reise noch unvergesslicher macht, stehen Ihnen die Reiseführer für die Strecken der Boeing 787 zur Verfügung. I thought the cabin’s design was sleek. I do like the more intimate first class cabin on the 787. I don’t like chicken Kiev to begin with, but this had to be one of the worst versions I’ve had. I remember the flight attendant snapping a little when I ordered the shrimp apptz exactly as written in the menu and she said “so … the shrimp. It was super chewy and flavorless. British Airways has up to three crew working in the first cabin if passenger numbers exceed nine. I found the bed to be quite comfortable. The duvet was decent (though not as good as what you’d find in LATAM business class, for example), the pillow was nice (though I feel like in first class there should ideally be two proper pillows), and the mattress pad was more like a mattress sheet than a comforter. I wonder if they even have one. The latest update to the Oneworld member's schedule shows the Boeing 777-300ER swapped out for the smaller but more modern Boeing 787-9 as of March 28, 2021. British Airways first class breakfast — croissant. I guess it’s harder to be motivated when your pay is so low compared to other colleagues doing the same job. … Decent, nice quality. Of course not Does BA care that other INT brands offer premium waters? But my experiences have been quite pleasant. So I went to the gate agent and “offered” to free up a seat and go on a later flight if they upgraded me to First. Composite materials make up 50% of the primary structure, including the fuselage and wings. Good service, comfortable seat. From mood lighting and futuristic glass, to crew beds and personal service, Cabin Service Director Susan Smillie gives us the inflight lowdown. I struggled with deciding which breakfast option to go with. If you don’t like chicken Kiev or a full English brekkie, why fly an English airline? Just under an hour after takeoff my table was set for the dinner service, and I was offered a canapé and a selection of bread from the breadbasket. The breakfast main certainly seemed like a petite portion also. The later Boeing 787-9 fleet added First Class, whilst the brand new (2020) Boeing 787-10 fleet has both First Class and … It has never happened to me on any other airline. Underneath that compartment and to the side of the seat was another compartment, which was quite deep. The main TV isn’t actually touchscreen, and I couldn’t figure out a way to display the options on the TV. Meanwhile British Airways first class is easier to book in advance, assuming you’re willing to pay the $500 one-way fuel surcharges (though award availability isn’t as good as it used to be). Granted only business class (fully paid for) when flying BA…and I was always addressed by name, graciously welcomed and cared for, and even had a giggle or two with the highly attentive and professional crew. This allows them to offer corporates more competitive fares, regardless of whether the people flying are enjoying their potato soup or not. 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