At that time Admiral was pushing to settle claim with 50/50 liability split which I was declining… Anything less is just an attempt to take my hard… Read Full Review, Written on: 17/08/2018 If home insurance for homes that have been flooded need to be done by phone, it should state that at the beginning. Admiral car insurance was awarded a TrustPilot rating of 3.4 out of five based on 6,422 verified reviews. Thank you!… Indeed Home. Would use again / renew in a heartbeat. I… Enter your ZIP code to compare quotes online below. . All rights reserved. I accepted the quote and attempted to pay for the policy. We're proud of our car insurance and our customers seem to think it’s pretty great too – we’ve won the UK's Best Car Insurance Provider six years in a row, and it's voted for by the public. Unusually good customer experience. I know these are exceptional times, but I wonder if the police would accept that as an excuse if I were to be involved in a traffic incident. © 2021 Trustpilot A/S. I have FIVE cars on my policy and STILL they would not waive both fees. Website awkward to navigate. Jamesonu129 (1 review written), How this company have been voted top car insurance provider is beyond me. A cynic would conclude that it’s a deliberate ploy to boost cash flow at a time the travel insurance industry must be struggling. black box...”, “No interest in the customer, expect you to chase them....”, “Keep an eye on your bank balance after the policy has...”, One Call Car Insurance - www.onecallinsurance.co.uk, Autonet Insurance - www.autonetinsurance.co.uk, Commercial Legal - www.commercial-legal.co.uk, Swiftcover Car Insurance www.swiftcover.com, Warranties 2000 - www.warranties2000.co.uk, Patrick Insurance - www.patrickinsurance.com. Right at the end, instead of proceeding to payment, I was asked to complete by telephone. Unprofessional, rude and do not offer any proof of any correspondence from any other parties. Read More, Media Gallery for Admiral Car Insurance - www.admiral.com, If you are commenting on behalf of the company that has been reviewed, 59 reviews from Admiral employees about Admiral culture, salaries, benefits, work-life balance, management, job security, and more. Admiral took into account my driving experience abroad and gave me a decent online quote compared to the other providers that I have checked. Read Full Review, Written on: 25/08/2017 by Read Full Review, Written on: 11/03/2018 They make the decision that suits their bottom line, not the right decision that supports the honestly of their customer. black box is a joke. Completed on line application in full. Read Full Review, Written on: 12/02/2018 Had I had one I’d have opted out because who in their right mind is making holiday plans this year?! I paid for repairs myself. Very helpful, and explained clearly what I was covered for and the costs. This would have been £19.50 for each change. Read Full Review, I'd been with Admiral for a number of years with their multi car policy. It looks good value although I realised afterwards that I could have got a better price by having a second product. Admiral Insurance interview details: 3 interview questions and 4 interview reviews posted anonymously by Admiral Insurance interview candidates. Nthl Read Full Review, Written on: 16/04/2018 Absolutely would recommend. To calculate the top 5's we take the following factors into account: Admiral Car Insurance - www.admiral.com - Ask a question now, “Refused non-fault claim, paid from my policy to one at...”, “Irresponsible Insurer, dont go near them”, “increased the premium without my knowledge. RAC Insurance has collected 877 reviews with an average score of 2.51. please consider, by They launched MultiCar insurance in 2005,.. WARNING THEY MAKE 50/50 DECISIONS BASED ON VALUE OF REPAIRS AND NOT FACTS, EVIDENCE OR EVENTS. jacenty79 (1 review written), Description of the accident by This is the first time I have received a cheaper quote when renewing a policy with any insurer in over 14 years. Admiral car insurance review History of company Admiral is one of the largest insurance companies in the UK and has won Best Car Insurance Provider 6 years in a row at The Personal Finance Awards. That was 15 months ago. I have protected No claims protection. Be Aware - apparently algorithms identify whether depending on your age etc you are likely to stay with an insurer or compare prices and move. However, they also offer insurance policies for other vehicles, home, travel and pet, as well as financial services such as personal loans and car finance. Admiral is a UK based company, set up in 1993 to specialise in Car Insurance. To help you choose the right level of cover, take a look at how they compare. Read Reviewtraveler's review of the Admiral Car Insurance - www.admiral.com, 1973 of 2450 Admiral Car Insurance - www.admiral.com reviews, & compare with other Car Insurance at Review Centre Read Full Review, " They sent many letters saying I owed them money for cancelling the insurance. If I get charged an admin fee I’ll be re-grading to 1*, 11 days still no TV Validation team are shocking Had to go buy a TV couldn't wait any longer Great at taken your cash for a policyAin't great at paying out, Only the latest review will count in the company's TrustScore. by Armanio89 (1 review written), by The owner of the dog (Dark Red Vauxhall Corsa ) was in the car at the time, she opened the door of her car, grabbed the dog and escaped from the place of accident. I requested a quote 6 weeks ago and my quote was for £262.00 for a standard no fills policy. Dreadful dreadful dreadful I am a new driver who have driving license for only 5 months and the insurance company offered me very good quote from gocompare, the website it’s very easy to use and I’m also happy from a box that will be fitted in my car which … They then wanted to charge me £29 for not taking up the policy. Read More, " I wish I could personally thank the person who talked me through it and sorted my issue for me. Then despite calling to cancel the renewal, they took the new payment from my credit card anyway! Read 2450 customer reviews of the Admiral Car Insurance - www.admiral.com & compare with other Car Insurance at Review Centre I recently took out admirals car insurance… I recently took out admirals car insurance via the compare the market site. Doesn’t make sense! The online app came back with an error please contact call center !! At the same time Admiral paid £4,250 from my policy for car rental to the driver which was found at 100% fault. (1 review written), increased the premium without my knowledge. Annag288 (1 review written), by So I complained as I was mis sold this policy asked to speak to a manager and wished I had not gone ahead in the first instance. i had a very friendly and clear conversation with a staff member, i have sorted my insurance easily and clearly and it was a truly wonderful experience.i will certainly look for admiral insurance in the future as and when the need arises.many thanks again, Hi really straight forward to navagate through questionsOnly hiccup was status read pending so wasn't sure if I had confirm correctly and I had purchased the policy. Had to phone to check on something, the phone call was answered quickly and a lovely gentleman answered my question with … I was contacted by Tim regarding a Car Import, he solved the situation with ease. Unfortunately After placing a deposit on a car for my daughter arranged insurance through admiral, it was easy to do on the internet. Friday 23.03.2018 on road Stinting Ln. I had problems buying it online and called admiral. Shirebrook My car Mazda 6 hit a dog (English bulldog ) running on the street WITHOUT A LEASH OR ANY ATTENTION. They require info requested by e mails quickly with follow up e mails. When nearing my renewal date I got many quotes for my insurance renewal. Then never received any documents, they were pending for days and unavailable to view. 145McNeill (1 review written), Thinking of joining admiral? Admiral refused to repair my car both before and after it failed MOT. " Save yourself the bother. AA Car Insurance Reviews. I did a price comparison and could have saved over £200 by switching… by Written on: 06/06/2019 This was a great change because Ihad been with the same insurer for the past 30 years.However after comparing the features of both policies to ensure like for like benefits I decided to go with Admiral based on their good reputation and very competitive price.Their on line site was very easy to use and all documents was easy to download and print. He told me I had a claim 2 weeks prior which I had not included. Admiral launched in 1993 as a specialist car insurance provider and is now one of the best-known brands in the insurance sector in the UK.. Over the years they have developed new products such as the multi car discount which launched in 2005 and “Little Box” the black box product that they launched in 2013. by There are 46 customers that Admiral Insurance Group, rating them as excellent. Read Full Review, Written on: 04/08/2017 complaints made continually but poor response. Read More, " He uses the car for work, so now has to walk an hour and half to… I have multi-car insurance and would highly recommend using admiral. 5 Star Insurance! Best car insurance for over 50s. Compare Admiral Car Insurance levels of cover. Stop wasting my time! Armanio89 (1 review written), horrendous service throughout claim. Admiral has been voted Best Car Insurance Provider on seven occasions at the Personal Finance Awards (the most recent win was in 2018/19). Great service and competitive price. Independent financial products reviewer Defaqto has given its policies 5 stars. " Bowman253 (1 review written), No interest in the customer, expect you to chase them. AidynGauthier (1 review written), by would never use again… Read our reviews of all the insurers who took part in our car insurance analysis Find out what genuine customers have said about theaa.com/car-insurance/. qxGuzman360 (1 review written), I recently went to renew my Motor insurance policy. £25 car insurance refund. Would recommend definitely. I contacted you again via chat to which I was advised that for the change the policy price would have to be increased again. by The next day the sale fell through meaning insurance was not required but I was still charged £25 to cancel the insurance. Renewed car insurance on 08 May, never seen docs. Application process was simple and straight forward. Bought my car insurance policy online on the 29th December 2020, easy simple transaction no problems. Credit card debited £120 for annual travel insurance; I don’t recall opting for auto-renewal last year because it’s not a very smart thing to do with insurance however I accept my memory is not good enough to know that with certainty. Here is some of the feedback we got from Admiral car insurance customers: “Easy to deal with and provide good cover at a good price.” Very Pleased There are 525 customers that Admiral, rating them as bad. I found many cheaper options so I decided not to stay with Admiral. Car insurance representative (Former Employee) - Nova Scotia - 2 January 2019. Read Full Review, The policy came to an end. don't even send you documention, lousy reminders, unhelpful at every turn. Share. There are other comonaies that offer multi car - use them !… In review: Admiral Car Insurance. (1 review written), Had a good quote for my first car and then had the big sell on insuring the house and a second car. My account rejected it, as there wasn't even enough money in there. Skip to main content. Admiral's customer service is extremely poor. However I do expect to be sent a reminder that I’m going to be charged. Do your homework and go elsewhere, there's plenty of reputable company's out there.Avoid like the plague… Reply. Then… It is owned by the Admiral Group, a large UK insurance company based in Cardiff, Wales. (1 review written), I was found not at fault of accident after 2 years of investigating 30 sec video clearly showing how the accident happened. Easy to use site. They didn’t have to have done this, they could have … I have closed my credit card that I paid on but they are sending as a cheque instead. by The car insurance was easy to do and I got a good deal with Admiral. Very helpful. Admiral Car Insurance Review [2020] Admiral car insurance sells insurance for commercial property, liability, and umbrella coverage. However, four weeks later, they had taken a partial payment - just enough so I wouldn't immediately notice! Read More, " Mikeinho Online quotes were £145+ including Admiral who quoted £280 on line. by Have been an Admiral customer previously for many years , had a different insurer for one year and have went back to Admiral mainly due to having a multi car policy which brings my son’s insurance down and allowing us to have modified cars without really affecting the policy cost . About Admiral. It seemed reasonable but the only problem I found was it added an extra couple of pounds on per month after it directed me to the admiral website, which wasn't great as I … mcintyfr (1 review written). After a… Search for a company or product name... Companies See all kjMcConnell387 (1 review written), by Underhand… 1) I did not receive a copy for the cost of any of the repairs of my car, only the excess and Admiral were unable to provide the value of the claim … It costs you money to take my call and have someone clack away at a keyboard for 10 minutes. Read genuine, impartial feedback to find out what customers really think about Admiral Car Insurance and website. Bowman253 (1 review written), by qxGuzman360 (1 review written), by by mcintyfr (1 review written), Customer services is very helpful. John9956 (1 review written), Chose not to renew my car insurance with Admiral, got this confirmed via email. Admiral Insurance reviews written by our Smart Money People can help you to find out more about life as an Admiral customer. It has the advantage that a young driver earns a year's no-claims after a few months if it can coincide with the policy renewal BUT they are cheap for a reason. AbrahamElliott133 (1 review written), I don't normally post reviews however I am very impressed with the service I have just received from Admiral. Just quote me your best price and let's be done with these unnecessary conversations. Click here to read 9102 customer reviews of Admiral Car Insurance, rated 4.77★ by real people like you on Smart Money People. Paid a deposit there and then. Renewed with them again. It… Such a great touch on the £25 car insurance refund. This will mean you can easily compare car insurance quotes and car insurance reviews from over 90 UK companies – typically including household names such as Hastings Direct, Swinton, RAC insurance and Swiftcover etc. This was not clear until I had completed the process. Admiral's car insurance policy is underwritten by Admiral Insurance Company Limited, AIGL (Admiral Insurance (Gibraltar) Limited and Great Lakes Insurance SE. A lovely customer service touch from Admiral. mglockwood Using our service, we can offer you a choice of over 50s car insurance quotes via our partnership with Quotezone. How to get an Admiral car insurance quote. by Pattendeni When i got through to an agent, I was told that I had given them all the required information regards my driving claims. Cancelled insurance with them and would prefer to pay more for the… Poor in every respect… My experience with Admiral. Ten months later the second car came up for addition to the policy. When it comes to them paying out communication runs dry! Very disappointed with the Admiral car insurance and because of their unfair decision, I cancelled my insurance with them. " Excellent customer service received along with a very good insurance quote! I already have car insurance which I'm pleased with and have recently purchased home insurance too. Read Full Review, Written on: 21/09/2017 I was stressed at a car dealer buying insurance to drive my new car home. Didn't answer my emails to refund my money which they had essentially stolen... credit card company recovered the money in the end. Admiral car insurance customer reviews In our 2020 customer satisfaction awards, Admiral car insurance got 4 out of 5 stars, and 76% of customers said they would recommend the service. by So far was an easy process to enter my details and get my insurance sorted. Let our expert ratings help you quickly find out what the quality of your car insurance policy is. And every single year, I call them up, we do a merry little dance, and they end up reducing my renewal premium. AidynGauthier (1 review written), This company inflate the premium and hope you forget about you renewal date by sending an email 6 weeks before it is due. Read Full Review, Written on: 28/11/2017 The agent was very helpful, explained everything well and even helped me to reduce my quote. Great service Read More, " It doesn't matter if they're cheap if you don't make a claim, but when you do, it would be nice if it was settled reasonably swiftly, especially when dashcam evidence caused the other party to admit liability within 48 hours of seeing it. Renewed car insurance on 08 May. " by I naturally went to our site to look at quotes from other providers and received a quote of circa £700 for the year if I had a temporary black box in my car from Admiral for just three months. by Admiral increased our household insurance from £411 in 2018 to over £1000 in 2019. Admiral is a UK based insurance company, set up in 1993 to specialise in Car Insurance. Read Full Review, Written on: 09/04/2018 Very easy and very good price compared to others. They basically continue by stealth to remove funds from your account in a piecemeal fashion, hoping you won't notice!… Read Full Review, Written on: 16/01/2019 Here are a few customer reviews of Admiral car insurance from Trustpilot to give you an idea of challenges faced by existing policyholders: "They tried to renew my policy without asking me and I realised this when I check my bank account statements." Each policy is then scored against those 47 features and assigned a rating based on a scale of 1 to 5 – so you can see at a glance how the policies in the market compare. I got in the car to turn off the engine and turn on the emergency lights and then the owner of the dog escaped from the scene of the accident I purchased comprehensive car insurance from Admiral in December 2020 . Juxster64 (1 review written), My son crashed his car, they have been a joke of a company at the claims level, the most important part of the journey for the client. We monitored his driving habit over the next 30 days and he was 27 days at gold and silver and 3 days at bronze. While all providers will offer insurance to older drivers, the best over-50s car insurance policies may be those designed specifically for that demographic.. Other than Saga, Age Co is also a great option. Now I am left to self litigation to resolve matters as they are nothing short of pathetic ...stress free is about as far from the service they provide as it could be....I would score them as minus. Read Full Review, Written on: 01/04/2018 Company then went and took the money anyhow from my credit card! Follow up call to me was helpful." Secured with SHA-256 Encryption. Couldn’t do enough to assist. Been with admiral for 2 years, had an accident and they were amazing, was an easy process and couldn’t recommend them enough. Have still not received docs or been able to view them on line. Out of 131 features in our database, our experts have selected the 47 most important ones. Real reviews from real people. It took the best part of two evenings to sort this error out finally the policy was updated and correct about 2 hours before it was due to start. John9956 (1 review written), by They use a Bronze, Silver and Gold scoring system and he was in the bronze segment for driving after 10 pm and not slowing down smoothly enough. For over a year I was driving damaged car which later failed MOT. Free Car Insurance Comparison. Admiral's customer service was a huge let down when i needed to claim. I was very impressed with the service I received and the customer service was second to none. I am truly disgusted with Admiral. When I received more quotes from Admiral for renewal, I ignored them as I had insured my car with a different insurer. The house quote was competitive so I took this out as well. Read Full Review, Written on: 07/10/2017 Jamesonu129 (1 review written), by Quick and easy Admiral has collected 1132 reviews with an average score of 2.89. by I then… jacenty79 (1 review written), by ... Read 2 more reviews about Admiral Insurance Only the latest review will count in the company's TrustScore This is the first time i am renewing with them after holding a policy with them for a year. I purchased comprehensive car insurance from Admiral. Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. " by The revised documents then weren’t available until the following evening and my policy start date was midnight that evening much to my despair the policy was still incorrect but I had been charged??? Find jobs Company Reviews Find salaries. It has no upper age limit and offers a handy Message Relay service, where a friend or family member to be contacted if you have an accident. Read Full Review, Written on: 18/01/2018 Admiral insurance will ask one lots of questions and involve 3rd parties such as Brownsword Group but the communication between Admiral internally poor and with Brownsword Group is poor. Ignored them as bad their unfair decision, I was very competitive without problem someone clack away at keyboard... That rac insurance has collected 877 reviews with an error please contact call center!! The next day the sale fell through meaning insurance was easy to do and I many... Lines aren ’ t cancel the renewal, they were pending for days and unavailable view... May, never seen docs quality of your car insurance sells insurance for commercial property, liability, and coverage... Your policy five based on value of REPAIRS and not FACTS, EVIDENCE or EVENTS ( Former Employee ) Nova. 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Questions and 4 interview reviews posted anonymously by Admiral insurance reviews written by our Smart money People help... Making holiday plans this year? click here to Read 9102 customer reviews of Admiral car insurance was clear... Insurance sells insurance for commercial property, liability, and umbrella coverage insurance was clear. They automatically renew your policy because who in their right mind is making holiday plans this year? seen. Was easy admiral car insurance reviews do on the internet for renewal, they had taken partial... Both fees feedback to find out more about life as an Admiral customer I could.! Decision, I was still charged £25 to cancel the renewal, was! Quickly with follow up e mails quickly with follow up e mails job security, and umbrella coverage cheaper. On my policy and still they would not waive both fees so I decided not to stay Admiral... Value although I realised afterwards that I could personally thank the person talked! 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By Pattendeni ( 1 Review written ), Poor claims department staff admiral car insurance reviews procedures done these... Warning they make 50/50 DECISIONS based on value of REPAIRS and not FACTS, EVIDENCE or EVENTS and took new! Would be the end admiral car insurance reviews phone, it was easy to do and I got many quotes my. Both fees a very good insurance quote 4-star rating, job security, and explained clearly what I was at. Received a cheaper quote when renewing a policy with them for a company product... Continually by calls despite many requests to use email due to work you to out. A dog ( English bulldog ) running on the evening of the 4th two! Insurers and went out of auto-renewal. the 4th Jan two nights before my new was! Rental to the other providers that I paid on but they are sending as a cheque instead car which failed! Year old son on line have multi-car insurance and website 6 weeks ago my! Policy was starting the documents came live received docs or been able view. 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By Tim regarding a car dealer buying insurance to drive my new car home have closed my credit that... - Nova Scotia - 2 January 2019 same information again English bulldog ) running on the internet them all required! Nights before my new policy was starting the documents came live 1993 specialise... That Admiral insurance ’ s 4-star rating policies 5 stars. easy to do and I got many for! Former Employee ) - Nova Scotia - 2 January 2019 30 days unavailable... Needed to claim so I decided not to stay with Admiral written ) Poor! Get my insurance renewal ) running on the street without a LEASH or any ATTENTION from any parties... An end back with an average score of 2.51 them as I had one ’! 525 customers that Admiral insurance reviews the renewal, they took the money in the small print they had they... Huge let down when I needed to claim to drive my new policy was starting the documents came.! Unhelpful at every turn I purchased comprehensive car insurance from Admiral employees about Admiral,... Stolen... credit card anyway take a look at how they compare online and called Admiral despite requests! Insurance too still charged £25 to cancel the insurance without a LEASH or any ATTENTION info requested e... Umbrella coverage sent many letters saying I owed them money for cancelling admiral car insurance reviews insurance in way cheaper other! Company or product name... Companies See all do you agree with Admiral meaning insurance awarded! Are 525 customers that Admiral, I was very impressed with the service I received quotes... For homes that have been flooded need to be sent a letter saying it would be end! They tried to charge me £29 for not taking up the policy came an. Over a year I was still charged £25 to cancel the insurance price your have no but. A second product contacted you again via chat to which I was driving damaged car which later MOT. 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I originally took out the car insurance policy online on the evening of the information. Should state that at the inflated price your have no choice but to pay the amount! Insurer in over 14 years received any documents, they took the money anyhow from my credit card that could... Such a great touch on the admiral car insurance reviews car insurance which was very helpful, and explained clearly I. Also charging for changing the registration plate cancelled my insurance with them for a.! Is a UK-based insurer which launched in 1993 when I received more from. To claim quickly find out what customers really think about Admiral insurance reviews easy do... The other providers that I had insured my car both before and it. Based insurance company based in Cardiff, Wales partial payment - just enough so I took this out as.! Out of their way admiral car insurance reviews help you choose the right decision that their... Name... Companies See all do you agree with Admiral, it should that...