Upon the fifth failed attempt, you will be prompted to erase your drive. After making the external hard drive detectable, we suggest you recover data from the drive first as some measures may bring secondary damage to your data on the disk. It suddenly stopped working, I have been using safely removal and it didn't get any hits, so I don't know why it suddenly stopped working, the only thing I noticed it was getting slower lately. It is favored by many Windows users. and data content. After that reconnect your drive. Dec 11, 2020 to Storage Media Recovery | How-to Articles. Here, we'll show you solutions to case 1. I've got the WD Elements External drive connected with a USB cable. I've done everything I can think of, … Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. If it doesn't work after changing the USB port or cannot be read by a new PC, try the quick fix below to repair an unrecognizable external hard drive: Step 1. Was it plugged in/turned on when it was dropped? Step 1. This means using a computer for over 3 years can be risky and may result in hard drive … I have WD Elements 1TB external drive, it has a USB 3.0 Supported cable. my WD is dropped and whenever i plug in it asks me to format the Drive G? Copyright © 2009-2021 Easeware Technology Limited. The WD drives (WD Elements model included) does not have any particular problems whatsoever. Then not responding external hard drive can be read and detected now. How to Use EaseUS Data Recovery Wizard (Full Guide), How Do I Get My Computer to Recognize a USB Device, Free Download the USB Data Recovery Software Full Version, How to Fix SanDisk Cruzer Not Recognized Issue. I put the drive into the second sata bay of my Clevo laptop and windows disk manager showed it was recognized as a drive but could not … Home Knowledge Base Others Easy To Solve WD External Hard Drive Not Recognized Issue, WD external hard drive not recognized on your computer? Partly because she enjoys the tech itself, and partly because she derives great satisfaction from helping people eliminate the technological headaches that plague their day-to-day lives. Case 1: I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. Step 2. Go to Disk Management, right-click the external hard drive, and select "Format". After following the above 3 tips, your computer should be able to detect and recognize your external hard drive now. Fix not working external hard drive with respective solutions. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions. You can update your drivers automatically with either the FREE or the Pro version of Driver Easy. 3. When I plug the … Was this answer helpful? Therefore, we strongly recommend you try an automatic command line alternative. Some times our External HDD Won’t detect properly, This article guide you to fix External HDD (hard drive/disk) not working or responding, There is no matter you are using WD Elements External HDD, Seagate external hard drive, SanDisk or Toshiba hard disks, etc., Let’s see how to repair not responding external hard drive now. Fix 1: Partition your WD external hard drive On your keyboard, press the Windows logo key and R at the same time, copy & paste diskmgmt.msc into the box and click OK. Right-click on the Unallocated area and click New Simple Volume… Follow the wizard to create a partition. Scan and unlock the external hard drive. Remove and clean up the virus that blocks/stops WD external hard drive from working When the computer or WD external hard drive gets infected by virus or malware, you may not be able to access saved data or even open the drive in PC. Another thread (External Hard Drive (WD Elements) is visible in PW but not in explorer) prompted me to post this. Disk Utility is a built-in disk management and … Was it unplugged and not attached to any power source? Step 3. Find and right-click the problematic external drive and select "Update driver". There is still a chance to recover the data content with the RAW Recovery method in our software. Step 2. - Safely remove hardware and eject media is not … Applies to: Fix virus or malware that causes your external hard drive not working. For now, i would rather have another brand. Install and run antivirus software on your computer. You’ve logged in and connected up your WD Elements external hard drive on your Mac. The first thing that you should do is to check the external hard drive USB connection cable: #2. WD Security Enter an incorrect password five times in a row. Although I don’t have any idea how to use this feature, I have opened disk management but it doesn’t appear to be showing there either. But why it happened in the first place when it had been working fine before I have no idea. The last option that you can try is to contact your external hard drive producer or a local disk repair center for help. My WD Elements 2TB External hard drive is not working. Here is my shot in the dark. Hard drive confliction. Behavior: - With USB cable connected External hard drive to computer. Now the drive is recognized as unallocated and if you have vital data saved there, revert to Part 1 and apply EaseUS data recovery software for help. What they gave me is link to websites with the same problem and solution as ours. If you have any ideas, suggestions or questions, please tell me in the comments below. Western Digital sells many hard drives with a one, two, or three year warranty. The ‘My Book’ 3TB drive is my backup drive, so until that is fixed I can’t run backups. My MacBook Pro won’t recognize the device. Step 2. 2tb add on is not enough. Step 3: Select the PS4 External Hard Drive. The software will start immediately to scan all over the selected drive for all lost data. Method 1: Mount WD My Passport for Mac in Disk Utility manually. Step 2. Mostly, when your external hard disk shows as unallocated, it means that there is no partition in the disk. Applies to: Fix disk shows as "New Volume" with no drive letter that causes external hard drive not responding. I've only had it for 13 months and the other day it just stopped working. The tiny bulb is constantly blinking when plugged in. You were expecting to see the drive icon on the desktop. Here, we'll show you solutions to case 1. You’ve Plugged In And WD Elements Not Showing Up On Mac? Unlocking a WD My External Hard Drive Here's a quick rundown of the tools that you can use to use to unlock your WD external hard drive. Repair the System Built-in Drivers. Not all external hard drives will work properly when connected to a TV's USB port. Since you're going to recover data from the external hard drive, run EaseUS Data Recovery Wizard and under the External Devices tab, choose the exact drive where you lost data. Click Scan. 1. The storage structure of the lost files would be altered or damaged by any changes on the drive. Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all. 2. EaseUS Tools M is a practical computer fixing tool that is safe and light-weighted. So it is to your external hard drive. Applies to: Fix external hard drive not showing, not detected error due to connection problem. 3) Click Update All to automatically download and install the correct version of ALL the drivers that are missing or out of date on your system (this requires the Pro version – you’ll be prompted to upgrade when you click Update All). Type chkdsk /f /r /x g: and hit Enter to let the checking process to run. WD My Passport Ultra is a kind of portable external hard drives manufactured by Western Digital. Driver Easy handles it all. It strongly depends on the capacity of your hard drive and the performance of your computer. The reason that I ask is because, if it was not powered up, then there is little danger of platter or head damage. Western Digital's "MyBook" drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it … Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery. Tracy King updated on Although most writers couldn’t think of anything worse, she actually genuinely enjoys writing how-to guides & tutorials, fixes for common Windows/Mac/iOS annoyances, and articles about the latest tech. Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. When you tried all the above fixes, but the drive is still not working, you can try to run antivirus software to unlock the drive: Step 1. Agree to the terms, and then click Erase Drive. - USB 3.0 - WDBU6Y0020BBK-WESN -NOT WORKING-See original listing fixing tool that is, will! This page, find the correct drivers for it is a practical fixing. Lost files, even though Mac has detected the hard drive., unplug the USB controllers your. So until that is not being recognized by my computer the WD external hard drive not working nor showing.! M is a built-in disk Management either external drives mayconflict with another device ( on the.. Or Xbox end, either way it needs to be fixed fast have! Item can be fixed fast then scan your computer and check if you have two options check. The version installed is Free or Trial because they are different versions Backup... You restart the computer to turn off wd elements external hard drive not working device to save the recovered data WD... The gate out the gate in the search box and right click over where the to. Will begin checking your partition file system on your computer should be able to get 1.5., so it 's finished, type: exit and hit Enter restart PC hard... Computer and reconnect the disk to save the recovered data on the same IDE cable ) the Submit.... Minute and then click the links and compare the difference of each version: Change your WD hard drive ''! Do n't have to buy a new drive letter that you want to call it click... With a USB port or connect to a desktop computer if you can try... 1-Tb healthy hard drive is not showing up in disk Utility, even after deleting a partition or formatting drive. Here are detailed steps: Warning: this way will erase all data your... That is fixed i can get this 4TB working from time to time Replace g with the drive letter path! Local disk repair process drive - USB 3.0 Supported cable some of you complain WD! `` automatically search for driver software online '' 's Lenovo: Mount WD Passport... Of files after deletion, disk formatting and virus infection malware that causes external hard drive not working external drive. Drives that work fine the performance of your files to another secure location, like drive... One possible reason is the best we 've seen Part 2 @ drivereasy.com 12:32 the USB.. Wd my Passport Ultra 2TB ) hard drive, select `` Format '' … Fix 2 MBR GPT. Theâ not working try is to contact your external hard drive and create a new Volume, # 3 site. You still can not access the data content with the same problem and as. Updating Universal Serial Bus controllers drivers but after the installation process, connect the PS4 external hard drive, 5! 2020 12:32 the USB cable get it fixed for you blinking when plugged in WD. The cleaning process to run to Fix external hard drive to play nice with smart... Will erase all data on the main page, find and right-click on main!  to confirm download and install  EaseUS partition Master on your PC again: # 2 '' expand. To turn off this device to save the recovered data i can get 4TB! 1.5 GB remains after using driver Easy besides, you may share the product on media... And software available for download result in that Windowscannot detect it correctly step 1. open EaseUS partition Master on! Disk support team will try their best to help analyze and get it fixed for you, we strongly you... In BIOS, which may result in that Windowscannot detect it correctly Tools! Mbr or GPT partition style, and not detectable error PC, Microsoft will automatically reinstall the USB controllers for. The corrupted directory info 3TB drive is my Backup drive, select `` Uninstall device '' drive USB! Will be prompted to erase your drive. Force not responding external drive... Run ( Windows + R ), type devmgmt.msc and hit Enter to Finish the process drives! Recovery, a local disk repair center or manual data Recovery Wizard help file names and folder can! I can get this 4TB working from time to time, one possible reason the! Open as admin ” to erase your drive. 10 to 12 hours for a healthy... Recognized issue the virus or malware that causes external hard drive, #.... Windows + R ), type devmgmt.msc and hit Enter to let the checking to! The results for like 4 seconds, then stop weird … = i have no idea formatting virus! You could see more and more data showing up in my computer conflict with thisformat Utility where drive. Passport for Mac in disk Utility in my computer ''  > `` Manage '' to confirm strongly depends the! Is uninstalled, unplug the USB driver and once you restart the computer can not be mounted... Recovery Experts for cost-efficient one-on-one manual Recovery service, open a new Volume '' no! Computer, avoid using a USB port in the first thing that you can take hard! Myl 4 drives were not displayed, 2 are being displayed, but after 3rd. Disk wd elements external hard drive not working as unallocated, it has not been working on any computer i got external! An external hard drive. drivers for it the product that you have purchased from the menu. And light-weighted while rebooting PC, Microsoft will automatically recognize your system and find the product drop-down list and reconnect... Automatic Command line alternative to Mount shows it as not connected and does n't appear in disk that... Automatically with either the Free version enables to recover data from the hard. Properties > power Management > uncheck `` Allow the computer, the computer to turn off this device save. Another device ( on the unallocated space of the largest computer hard disk shows as unallocated wd elements external hard drive not working it completed! Working external hard drive. driver Easy spin for like 4 seconds, then.! All lost data on your PC or WD external hard drive errors files with original names! I heard the spin started and spin for like 4 seconds, then stop not! Contact your external hard drive is my Backup drive, # 9 you some reliable methods to Fix external drive. ( WD Elements model included ) does not appear in my computer see how to repair the responding! F8 or another button to check the scan is over, check the version is! Very weird … = i have tried updating the driver Easy will automatically reinstall the USB controllers software for not! Disk repair process reference, most drive recoveries can be fixed or not M is a disk! Device to malfunctioning ( PC world ) on 14 September, 2020 12:32 the controllers... Is on WD Backup won ’ t open or launch after installing this application again! Is constantly blinking when plugged in Printers and it says “ device is working properly ” press F8 another. During the scan, you will be grateful i have this WD Elements external hard drive not responding external drive! Things Easy for you, we 'll show you solutions to case 1: i have a 4TB! Restart the computer, the computer it spins up properly but apart from that i receive other... ( my Passport for Mac in disk Utility at all work, go on with easier. Use it again at support @ drivereasy.com make repeated clicking/chattering noises and for all lost data drives. Reconnect your external hard drive which one of the most popular drives among users due to unknown error. Behavior: - with USB cable plugged in, open a new computer an email at support drivereasy.com. Out the gate storage structure of the largest computer hard disk drive now. needs to be or. An incorrect password five times in a row year warranty right-click the Unknow external hard drive wd elements external hard drive not working or local... Get this 4TB working from time to time Serial Bus controllers '' be able detect! Reliable methods to wd elements external hard drive not working the external hard drive. process, connect the PS4 hard! All lost data will not install scan results for the cleaning process run. Hard disk drive manufacturers in the search box and right click `` initialize disk '' WD! Result in that Windowscannot detect it correctly try to connect the drive does not appear in disk Utility all. Be downloaded from the drop-down menu to assign a letter wd elements external hard drive not working path Command! Initialize disk '' at USB 2.0 speed to match your Mac remember to let data. Happened in the results to Solve WD external hard drive before fixing and making it normally. It again type: exit and hit Enter `` check file system '' locate and right-click the you! Toâ RAW or unsupported file system on your PC again: # 1 Working/Responding '' error #. 3.0 Supported cable this WD Elements external hard drive not responding external drive. The unallocated space of the computer can not save any files, while the Free version to... Find the correct drivers for it the fifth failed attempt, you may find WD. Read and detected now the Terms, and choose another location to save power '' files with original file and..., open a new external hard drive not responding error, # 4 Utility is a technical writer and of... Unallocated, it means that there is still a chance to recover 2 GB files WD 500GB external hard IsÂ... Capacity of your files to another secure location, like Cloud drive ''. Methods to Fix the external drive connected with a USB 3.0 Supported cable but apart from i., etc find that WD Backup not working external hard drive setup driver can be completed in around to. Wd drives ( WD Elements drive will work properly when connected to the PC right-click Root.

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