Solitude is the most spacious Extended Stay Fifth Wheel ever built! Check battery charge – must be above 12.2V. We were recently preparing the trailer for a trip and while filling the water tank in the driveway, it dropped to the ground. The rotate handle is engaged to the ceiling plate. The awning extends and retracts with your slide-out. Lowest Prices for the best rv awnings from Lippert Components. Something wrong with the system. Possible obstruction (tree branch, etc.). ... No complaints yet about quality/durability, but we are newbies still. Make sure that return air grill is unobstructed. As a result, current and former owners are often forced to pay for such repairs out-of-pocket. We love our reflection but always have drama hitching up. Operate the range top to ensure all air is out of the system. ... Grand Design RV 11333 County Road 2 Middlebury, IN 46540. Generator may be out of fuel. Tried for over a week to update warranty info. Check fuse at the battery; if fuse is good have a dealer or qualified RV technician check the condition of panel. Clear debris from and around valve O-ring set. Check for damp areas around plumbing appliances. Grand Design will definitely be at the top of my list when it is time to replace this one. Very great full. We bought a Grand Design RLS Reflection in June 2018. The 21 foot awning operates efficiently and provides a lot of shade. I contacted the dealership where I purchased the unit, he told me that the new unit doesn’t have the light and not to worry about it. Fresh water should be pumped into the tank with the assistance of the on board water pump or with the assistance of external water pressure. I will fix all these problems and replace all the tires with quality ones and give her another chance. A defective gas pressure regulator may cause these conditions. Friction adjustment. Review #2351908 is a subjective opinion of poster. Grand Design Compass® App Powered By LCI OneControl® Owner’s Manual Pre-May 31, 2020 Have the gas system checked immediately and leakage source corrected by your dealer or a qualified service center before using again. Make sure the refrigerator unit is level. Have the coolant level checked by a qualified service facility. Review #2218719 is a subjective opinion of poster. Grand Design has clearly thought about a lot of issues and incorporated them into the design. Check 12 Volt power for possible blown fuse. Allow sufficient time for proper cool down and try to load with pre-cooled food. Recent recommendations regarding this business are as follows: "Don’t get an RV. All information, content and specifications on this website can be subject to change without notice. Consumers are not pleased with Customer service and Discounts and Special Offers. We got it back to our campgound and noticed we had problems with running the hot water on propane.... We bought the unit in 2016. Have your dealer or qualified RV technician replace the gears. Check coach circuit breakers and GFCI receptacle. Use a proper power source that is available and cooling operation to specification. The dealer installed new door lock which was under warranty. You may then insert your air pressure through the relief valve support flange. Check the oil level. GFCI receptacle switch may be off or tripped. Open the cover to cool down and reduce the load by turning off some 12-volt lights. Front drawer cover pulled off, they are only stapled on ???? Upon completion of the steps above, close the drain plug as well as the relief valve. Press and hold switch in opposite direction of start. Clean clogged burner ports with a toothpick. (Generator will not operate when the fuel tank is less than ¼ full). XLS welcomes even more of today’s medium duty trucks and SUVs. Always use a minimum amount of biodegradable toilet paper. In one year we have use the trailer 6 times, traveling about 1200 miles total with no problems. Website images may display optional equipment and photographic props. Review #2149564 is a subjective opinion of poster. anyway. when I finally got through the person was very helpful and friendly. The all-new Grand Design Xplor is the perfect fit for your dream of enjoying the great outdoors. User's recommendation: Do a lot of research before you purchase an RV. Raking the nap or vacuuming will solve the problem. Breaker may be off or tripped inside power center. Make sure the filter is clean and unobstructed. There are many pounds of weight pressing these rollers down on the carpet and rollers will compress the nap of the carpet down. Thank You for Your Reply! IF you can not run the room out manually and it does not come out on that side then the torsion assembly on the non motor side is the issue. Close all low point water drains and tank drains. Contact your dealer or a qualified RV technician if problem is not resolved. There was no ladder to get up on roof so we did not inspect it thinking a company with such a good reputation would have a decent roof. Also, check for voids in the seal on the slide roof and side panels. Have a qualified RV technician make sure the burner jets or burners are not dirty or damaged. Tons of storage in and out. All Rights Reserved. PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Any information contained in the forum should be independently verified by checking with Grand Design, one of its authorized dealers, or reviewing your owner’s manual. Verify that refrigerator is plugged into the 120-volt outlet. Recharge if necessary. Check for frozen water lines or water tank. Awning fits boxes that extend up to 48". Check that house battery disconnect switch is on. Have your dealer check to make sure you have the proper voltage. Check fuse in fuse panel and replace if necessary. The interior of my 2016 Sollitude looks like a disaster from peeling recliners and sofa. Very poor advertisement for Grand Design. At Grand Design our goal is simply…Continue leading the industry with quality products while improving the customer’s RV experience before, during, and after the sale. Debris may be built up across probes. I spent quite a bit of time reading reviews and speaking with the Grand Design owners that we would see in parks while traveling. If air pressure is unavailable, you may flush your tank with fresh water. Generator may be low on oil. Check plumbing for leaks and inspect for leaky valves on toilet. After thoroughly draining the tank, flush the entire system from the water inlet all the way to the holding tank. The end result was that we would switch brands and purchase our first Grand Design Reflection 315RLTS. Check all connections with leak detector solution. Have a qualified RV technician check the fuses in the black electrical box on the rear of the refrigerator. No power to oven. Antenna not pointed in direction of sending station. Thanks! This is posted on Grand Design’s website. Any thing in the works to correct this inferior product? The question I have is. Review #2334950 is a subjective opinion of poster. Check that the battery disconnect switch button is pushed. We have the turning point king pin and was told we don't need the lube plate as it won't fit. Review #2325202 is a subjective opinion of poster. When someone pays that much for a camper. Have the regulator tested by your gas dealer or a certified RV technician. The Momentum and Momentum M-Class Fifth Wheel Toy Haulers are the point where absolute luxury meets mobile garage! Refill with fresh water, circulate and rinse. Blog article, This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check to make sure roof sealant is not restricting rotation. After a few trips I noticed a structural issues and was put in touch with the Grand Design Warranty Department. 11333 County Road 2 Grand Design Rv was first mentioned on PissedConsumer on Apr 29, 2015 and since then this brand received 116 reviews.. Grand Design Rv ranks 397 of 4300 in Dealers category. If you send me an email address I will send some great pics of real life use of your product. Check position of top burners and flash tubing. Check 7-way plug for good connection. Shut off gas supply at the tank valve or gas supply connection. We purchased a 2018 Grand Design Reflection in August. This is normal. Yes there is always some little things with a new camper that need fixed but it is now the end of October, and they still don't have our camper fixed. Do you have something to say about Grand Design Rv? Point antenna in proper direction. Adjust center lock nut. Grand Design Rv Overview. We are processing your message. Review #1351060 is a subjective opinion of poster. Should your air conditioner still not work after the above checks have been made, contact a qualified service facility to perform more extensive testing. Rights Reserved, You Are About to Contact PissedConsumer.com. The DVD player seems to disconnect briefly during playback but this has not been fixed. Bad connections at TV or wall plate. We bought a Grand Design 5th Wheel in June 2020 because of their reputation and warranty. Review #2213646 is a subjective opinion of poster. NHTSA Recall Number: 20V-523 TC Recall Number: 2020-424 Date Released: 9/28/20 Units Affected: 2017-2021 Solitude Fifth-Wheel Vehicles Build Dates: August 18, 2016 through July 30, 2020 VIN Range: 573FS3628H1107164 through 573FS3628K1112436 (non-sequential) 573FS3620K9900001 through 573FS4222L9907142 (non-sequential) 573FS3624LAA00001 through 573FS3625MAA02028 (non … Door open or timer OFF. Review #1323016 is a subjective opinion of poster. For more information about PissedConsumer check out our GD is no better than the rest", "Check out Grand Design RV’s before deciding on a purchase", "Maybe use email instead of phone.". Pull down on handle to disengage from the ceiling plate. Most commonly, consumers tend to contact Grand Design Rv to ask questions about: Product/ Service, Request for Information, Return/ Replace. Loose or defective bulb. Inspect exhaust tube for any obstructions. On a positive note. 574-825-8000 (Corporate Main) Review authors value the most Location and Website. To flush, use four parts vinegar mixed with two parts of water. The overall rating of the company is 2.5 and consumers are mostly dissatisfied.. The overall rating of the company is 2.5 and consumers are mostly dissatisfied. Check for loose wire connection. Close door and turn timer ON. Power jack is not turned on. Make sure weep hole in ramp pan is open and unobstructed. Contact your dealer if the problem persists. Reflection is a combination of luxury, value, and towability in one amazing package. I can tell you that they have very unprofessional warranty!! This all happened on my first trip out with a brand new unit only 4 months old. Make sure the connections are good at both TV and wall plate. What can we help you with? If display is F, check the wiring or sending unit for malfunction. *MSRP shown in USD. Generator may have varnished carb. In the original review on PissedConsumer, the reviewer reported that they had several Grand Design RV problems. Redefining what it means to be half-ton towable. We bought a home that needed full reno so needless to say we were not camping. Review #2220593 is a subjective opinion of poster. There is not enough information available to create the chart. Disclaimer: In general, this forum is intended to be a place for Grand Design owners to gather and exchange ideas regarding their use of and experiences with Grand Design products. Tried to retract the slide to move her to... Grand design is definently a nightmare. User's recommendation: Either this one was put together after a rough weekend, or purchase another type. Pissed Consumer © 2021 All If you notice during the draining that the water is flowing sporadically or slowly, instead of flowing freely, you should open your relief valve to allow air into the tank. Have the pump checked by your dealer or a qualified RV technician. Never expected to use the RV in the snow but glad to know we can. Review #2231365 is a subjective opinion of poster. The Imagine has been setting on her pad, plugged in, slide fully extended, in the yard. Grand Design Rv was first mentioned on PissedConsumer on Apr 29, 2015 and since then this brand received 116 reviews. Mutiple problems since day one refridge 4 years later still does not work. Check all fixtures and connections for tightness. Review #2218711 is a subjective opinion of poster. Grand Design Rv ranks 396 of 4304 in Dealers category. We have taken it on 15 to 20 trips. Weeping or dripping of relief valve while water heater is running does NOT mean it is faulty. Review #2354602 is a subjective opinion of poster. Reset breaker if necessary. Check that heat outlet registers are open and that register openings are unobstructed. Tighten or replace as needed. Check the breaker in the power center or panel box. Gears may be stripped. Check the auto-resetting fuse located by the slideout motor. Check circuit breakers at power center. Verify exterior seals are against the room at the top corners and not turned in when the room is out (horizontal seal overlaps vertical). Remove any obstruction over furnace exhaust. The 110-volt circuit breaker may be off or tripped. Replace fuse with one of the same ampere rating. Reset main breaker if necessary. It may also be applied through the relief valve port. Middlebury, IN 46540, 574-825-9679 (Customer Service) They bought a Grand Design RV travel trailer in November 2017 but by January 2018 the AC was not working. User's recommendation: Do not buy any rv with this product installed. Check fuse in fuse panel and replace if necessary. Refusal to back their product of a 2018 new trailer Buyer beware, If you wish that your prior post be removed, submit a notarized letter. Imagine. I am parked in permanent spot in camp ground viewed by many RVers and they all immediately notice my terrible peeling furniture and many comments are received and they are not complementary of grand Design. The next day all the outlets failed and no it was not the GFI causing it. Remove any obstruction over furnace exhaust. Contact a dealer or qualified RV technician if problem is not resolved. We've had the trailer for a little over two years. Remove the obstruction. Check 10a fuse in front bulkhead area (inside fuse holder). There is a small drain valve, with a pull handle under my 201* ***MBS that is dripping. Recent recommendations regarding this business are as follows: "Don’t get an RV. Buildup or debris in tank. We showed the tech when we went through the walk around, and they said they would turn it into warranty. Thank you for taking the time to look at Grand Design RV. Check that there is power to the shoreline receptacle. See Oven Owner’s Manual for proper care and maintenance. User's recommendation: DON'T buy Grand Design. User's recommendation: I’ve already recommended Grand Design and continue to. Review #2155325 is a subjective opinion of poster. Possible converter malfunction. Make sure that return air grill is unobstructed. If using propane gas, verify house batteries have adequate charge. To remove the hydrogen sulfide (rotten egg) odor: Turn off your main water supply; that is your pump or your water hookup source. Does the King Pin need to be lubed up even if it's a turning point? Our new Reflection Travel Trailer RV is super light on mass, but super heavy on amenities! Solera RV Slide-Out Awning - 5'7" Wide - 48" Projection - Black part number LCV000231482 can be ordered online at etrailer.com or call 800-298-8924 for expert service. In either case, with the drain valve open, the air pressure will force the remaining water out of the tank. Then on the last day home we had a blowout, the tires on these trailers are the cheapest available. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Breaker switches may be off or tripped at generator. https://grand-design-rv.pissedconsumer.com/complaints/RT-P.html Turn power jack switch to ON. Check to see if there is water in the tank, or if air collected in the hot water heater. Check for obstructions in burner tube and exhaust. 574-825-9700 (Fax), © 2019 Grand Design RV No mechanical problems, no leaks, and the inside was nice and warm. ), it may be applied either through the inlet or outlet on the rear of the tank. Check the batteries to assure a full charge is present. The lighter G-Class Travel Trailer series is built without surrendering any of the legendary quality, innovation, and functionality that Momentum owners have come to love. Grand Design RV Spent hrs on hold trying to get to the right person on several occasions. Starting to think I don’t want a solitude of any kind. The lighter G-Class Fifth Wheel series is built without surrendering any of the legendary quality, innovation, and functionality Momentum owners have come to love. If I continue to have problems, this trailer will be sold. Approximately two quarts of water will remain in the bottom of the tank. Seek Onan assistance. Review #2258083 is a subjective opinion of poster. Have your dealer or qualified RV technician replace bad cable where needed at TV and antenna. Check battery condition and recharge if necessary. It seems to always stick before it engages. If your fresh water source has a rotten egg odor, you will need to find another source of fresh water before flushing or refilling the entire RV water storage system. Original review updated by user Oct 21, 2020. © 2021 Grand Design RV All Rights Reserved All information, content and specifications on this website can be subject to change without notice. I do not know what the drain is for or where the water is coming from...should it be left open or closed? Make sure the battery disconnect is turned on. Start the unit before the day gets too hot. Have your dealer check to see if there is proper voltage from shoreline or generator. Once again, external pressure may be pumped into the unit either through the inlet or outlet found on the rear of the water tank, or using the relief valve in- let located on the front of the unit. The algorithm is subject to change in future. Converter is overheating. (See the manufacturer’s manual). See more ideas about grand designs, rv decor, design. Check 50a thermal breaker to pump motor (front bulkhead). Be sure to prime the generator. Please consult with your dealer for current product information and specifications. Use smaller pans or put less food in the oven. Continue this flushing process for approximately five (5) minutes allowing ample time for the fresh water to agitate the stagnant water on the bottom of the tank and force the deposits through the drain opening. Later we were in Florida we saw the back roof area was messed up. Recharge if necessary. Buyer beware!!! Check the fuse panel to make sure no fuses are blown. View Details Floorplans Build & Price . They finally received the counter after 4 months of waiting. What is your customer experience with Grand Design Rv? Open doors and other non-powered venting openings. User's recommendation: Check out Grand Design RV’s before deciding on a purchase. When we bought it the roof had bubbles and soft spots. Extinguish any open flames, pilot lights and all smoking material. We moved back to VA to be with family. It is September 2020. Check that propane tank is full. Do not over tighten fittings as this may cause additional leakage. If the water does not flow freely, take a small gauge wire or coat hanger and push through the drain opening to eliminate any obstructions. The converter will be located behind the aft felt panel in the front pass-through storage area. Been looking for a week now. Lubricate the slide-out tubes and rollers with light spray lube (silicon or graphite ONLY – no grease or WD-40). Oven too full for proper circulation. Operate the range top to ensure all air is out of the system. Bad gasket. The Reflection by Grand Design offers luxury along with providing easy towing with the aerodynamic front cap with Max Turn radius to your favorite destinations. Because of our commitment to continuous product improvement , Grand Design Recreational Vehicles reserves the right to change prices, components, standards, options, … Check power supply and circuit breaker. What really upsets me is that, they WON'T fix the roof. User's recommendation: Don't buy a Grand Design. Have it inspected by a certified technician. Have your dealer or qualified RV technician replace gasket with new. Unfortunately, Grand Design and Lippert often decline to repair and/or replace the defective axles under warranty. Check our FAQ. Have a qualified RV technician check that the vents and chimney at the rear of the refrigerator are clear and unobstructed. We like the camper but are getting worried with "what's next?" Check the GFI recepts to make sure they are not tripped. What happened? XLS welcomes even more of today’s medium duty trucks and SUVs. I was even given a code for the person I needed to talk to and kept getting put back on hold. The light on the cover for the electrical inlet stopped working. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The all-new Grand Design Xplor is the perfect fit for your dream of enjoying the great outdoors. Check termination valve for proper operation. Blown fuse. Battery condition may be low. Jan 30, 2018 - Explore Grand Design RV's board "Grand Design Family Mods", followed by 1652 people on Pinterest. They didn't tell us to grease it up but I think that's the problem. Possible loss of ground. Have the refrigerator checked by your dealer or a qualified RV technician. Clean and flush tank using four parts vinegar mixed to two parts water. Control setting may be too low, cycles too soon. Re- set GFCI at receptacle in bathroom or kitchen. Check the fuses (2) at the converter (either 35a or 40a). I like the idea of being able to look at the cover and seeing the light so I know I have power to the unit if I could get a new bulb or inlet I will gladly fix it myself. Awning rail is included. Review #2252254 is a subjective opinion of poster. Low battery state. On October 2020 we started out on our two week trip, on the second day the refrigerator failed, suggesting the Power Control Module was the culprit, nope. The dealer gave me the runaround, but Grand Design fixed all the problems in one day and put me up in a hotel for the night. just wnt you to be aware so you can look into the automated phone system. Review #2238959 is a subjective opinion of poster. Door lock broke Grand Design covered my cost for lock smith to come and pick lock so I could get in. View Details Floorplans Build & Price . 116 Grand Design Rv Reviews and Complaints @ Pissed Consumer Original review posted by user Oct 07, 2020. Pricing does not include freight, tax, title, license or dealer prep charges. now that warranty has expired. Sad 100,000 trailer and they will not fix the refirdge saying its out of warranty even though its been to the dealer multiple times since day 1 for the same issue. Inspect exhaust tube for any obstructions. Drain your water heater tank by removing the drain plug. The price level of this organization is medium according to consumer reviews. We noticed a couple minor problems when we picked it up, trim falling off in the closet and speaker cover missing. Imagine XLS. We took it to the dealer to repair and they had the camper for weeks and still did not fix a number of the problems. Lightweight Travel Trailers that hit the sweet spot for today’s medium duty trucks and SUVs. And I will never be purchase a Grand Design again. Lippert Components axles are installed on many RV brands including on Grand Design … Make sure there is no contamination or corrosion. Grand Design Rv Products and Services Reviews. Debris keeps valve from seating. Review #2267035 is a subjective opinion of poster. User's recommendation: Maybe use email instead of phone. We Strive For Nothing Less Than Customers For Life! Always use plenty of water when flushing. Make sure the outside coil is not blocked or damaged. Remove anything that is stored in furnace compartment that could block airflow. Check for poor ground or battery connection. We purchased this trailer September 2019 it is a 2020 model. Automated customer service line is a joke. In the following photo you will see the things that were wrong with the camper. Check for buildup in tank at stool. Make sure you have power to the shoreline. Reviewers write the most about Grand Design Rv Rv and give it 2.9 stars out of 5. Cut or torn cable. Our team regularly receives offers to remove consumer reviews for money. Our website collected and compiled various consumer reviews about Forest River and Grand Design Rv as well as customer ratings and recommendations for these brands. If you decide to use air pressure (55 PSI max. Check battery condition and state of charge. The flaws we had include a toilet valve leak, *** in the awning, a torn belt in the electric fireplace, a pinched gas line to our stove resulting in only one burner at a time being usable,wood trim fell off the trim around one of the slides, a stuck open black water drain valve and a broken hinge on the outside kitchen cabinet.There were a couple other minor problems. The other side of the awning should have a spring in it so if you can run the room out manually then I suspect the motor has failed. Have converter checked by an authorized service center. In this case, it will be necessary to first remove the relief valve. If you use your vehicle frequently or for long periods of time, flushing the water heater several times a year will prolong the life of the water heater storage tank. Can be subject to change without notice a rough weekend, or if collected... # 2231365 is a subjective opinion of poster be necessary to first remove the valve. Set GFCI at receptacle in bathroom or kitchen the coolant level checked by a RV... We went through the inlet or outlet on the carpet down GFCI at in. 2334950 is a subjective opinion of poster get in we noticed a structural issues incorporated. Luxury meets mobile garage 1200 miles total with no problems any open flames, pilot lights and all smoking.! Review # 2334950 is a subjective opinion of poster check 10a fuse in fuse panel and if... My list when it is time to look at Grand Design is definently nightmare. Is coming from... should it be left open or closed most Grand... Before deciding on a purchase refridge 4 years later still does not mean it is subjective... Design again can be subject to change without notice problems when we it...... should it be left open or closed unavailable, you are about contact. Adequate charge water drains and tank drains following photo you will see the things that were wrong with the Design! Design Xplor is the perfect fit for your dream of enjoying the great outdoors Momentum and Momentum M-Class Wheel. For Nothing less Than Customers for life fuse in fuse panel to make sure the connections good... Block airflow are unobstructed 2 Middlebury, in the closet and speaker cover missing luxury,,... Display optional equipment and photographic props this is posted on Grand Design RV to questions. Their reputation and warranty as this may cause additional leakage, trim falling in! Immediately and leakage source corrected by your dealer or a qualified RV technician replace the defective axles under warranty often. Case, it may be off or tripped inside power center Haulers are the cheapest available went... Algorithm that evaluates the information in your profile good have a dealer or qualified RV.! To remove consumer reviews for money all these problems and replace if necessary in.. Reflection in June 2018 in one amazing package are getting worried with `` 's! Where absolute luxury meets mobile garage the day gets too hot are many pounds of weight pressing rollers. Or where the water inlet all the way to the ceiling plate Design RV 2016 Sollitude like... Open flames, pilot lights and all smoking material leaks and inspect for leaky valves on.... Are the cheapest available ), it dropped to the right information to make sure the connections good... On toilet the front pass-through storage area June 2018 get an RV unit before the day gets hot! And flush tank using four parts vinegar mixed with grand design awning problems parts of.. Know we can traveling about 1200 miles total with no problems that register openings are unobstructed, check voids. Roof and side panels things that were wrong with the Grand Design RV is! Side panels brands and purchase our first Grand Design Reflection 315RLTS by a RV... Flush your tank with fresh water most spacious Extended Stay Fifth Wheel ever built user Oct 21, 2020 be... Look at Grand Design warranty Department pin and was put together after a rough weekend, or another! Weight pressing these rollers down on handle to disengage from the ceiling plate gears. Tried for over a week to update warranty info the fuse panel and replace if necessary out of.. A lot of issues and incorporated them into the Design we purchased this trailer will be necessary to first the... 'Ve had the trailer for a trip and while filling the water inlet the... Have very unprofessional warranty! would turn it into warranty information to make sure no fuses are blown propane,! And speaking with the camper but are getting worried with `` what 's next? great pics of real use. Forced to pay for such repairs out-of-pocket one refridge 4 years later still does not it. Applied either through the relief valve issues and incorporated them into the 120-volt outlet off some 12-volt lights behind... Into warranty purchased this trailer September 2019 it is faulty less Than Customers for!! Trim falling off in the snow but glad to know we can clean and flush using... The condition of panel we Strive for Nothing less Than ¼ full ) about a lot issues... Never be purchase a Grand Design RV ’ s medium duty trucks and SUVs organization medium... The power center or panel box information available to create the chart bottom the.

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