Nothing happened. Samsung soundbar showing no usb. I can switch to other devices using SmartThings. Just noticed that firmware update 1012.6 Dated Nov. 19 2020 was available at the Q70R Soundbar Support Page. I have had the Samsung Q7 Series (55) tv and Samsung Soundbar MS650 for 6 months. I have the HW-N950 and it says the firware version is 1001.2 (I think) in the SmartThings app. When I check for updates in the app it spins for a bit and then tells me there are no updates available. Before you launch the download session, you need to consider several crucial details. The USB port on my Samsung Soundbar HW-E350 wont open my memory sticks. Premium Care is free for the first month. I am having similar problems with the Samsung Soundbar HW-J450. I tried updating my Q70R Soundbar via the SmartThings App, but when I check for updates via the App, it says that there are no firmware updates available. If your soundbar is connected to the internet, that way is usually easiest, but many soundbars don't have that function. The soundbar needs to be reset before it will work again. I spent time on the phone with samsung today, and the guy wanted me to do a hard reset on the soundbar by pressing and holding the "Play/Pause" button for 10-15 seconds. Make sure the file is NOT IN A FOLDER when saved to the USB. Firmware updates for your soundbar will improve certain features and resolve known issues. In that time the soundbar will stop sound even when it still shows as connected. Insert a USB device containing the firmware update into the USB port on the If an update is offered, you can update the firmware main unit. Page 22: Troubleshooting I attempted to upgrade the firmware, but it failed. A firmware update provided from Samsung fixed this. no sound coming through - Answered by a verified TV Technician. Stimulus check updates. Download "Home Theater Controller" app, and on top page of the app, your current firmware version is displayed as "System Version".If your firmware version is 9.00 or higher, the firmware is already up-to-date. The soundbar simply reported "No Data". By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Please call 1-800-SAMSUNG for technical support . For additional questions regarding Samsung Premium Care, please call 1-866-371-9501. CHECK THE UNIT’S FIRMWARE VERSION PRIOR TO THIS UPDATE. If you encounter issues with updating via USB, you may have to clear your USB storage device of audio files or reset your soundbar. Google the soundbar, download the firmware update file from Samsung Website, extract the ZIP and SAVE THE FILE (in the folder) INTO A USB. Plug into the USB port of the soundbar and it should automatically update. Page 21: Software Update FUNCTIONS SOFTWARE UPDATE Samsung may offer updates for the Soundbar's system firmware in the future. So we are having connection issues with our wireless sub and rear speakers. After the first month, you must provide a credit card to continue this coverage at its regular price of $11.99 per month. We use cookies to give you the best possible experience on our website. Samsung Firmware Download Tips To make your device run with no errors and avoid misbehaving, you need to make sure you have downloaded the correct firmware that meets exactly your model. Samsung pays for Premium Care during this period. The best possible experience on our website samsung soundbar firmware update no data questions regarding Samsung Premium Care please. Tells me there are no updates available will improve certain features and resolve issues! For additional questions regarding Samsung Premium Care, please call 1-866-371-9501 for additional questions Samsung. 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