Time Limited (12 months of cover per condition), Up to £1,000 (included in the overall vet fee limit), Up to £100 (included in the overall vet fee limit), Death from accidental injury or illness – up to, Loss of pet from theft or straying – up to, Boarding fees if you have to stay in hospital – up to, Third Party Liability (dogs only) – up to, Extends cover if you take a trip overseas to one of the countries included in the Pet Travel Scheme, Repeat Tapeworm treatment – reasonable costs, Consultation fees for each separate visit to the vet, Additional out of hours fees for each separate out of hours visit, Histology fees including any handling and interpretation fees, Cytology fees, including any handling and interpretation fees, Hydrotherapy and physiotherapy (no "per session" limit on other complementary therapies), Treatment of tooth and gum disease (Advanced plans only), 3rd party liability not included (optional extra), 5 extras in 1 package (Cover for death by accident or illness, Lost Pet Cover, Advertising and Reward, Pet Boarding Fees if you're in hospital and Holiday Cancellation), Dental illness only on the Advanced, subject to regular dental maintenance, EU Travel cover (30 day maximum trip duration, max 3 journeys per period), Holiday cancellation and unwell boarding cover available, Complementary treatments (e.g., hydrotherapy, acupuncture, chiropractic, homeopathy, etc. Bottom Line: If you're very price conscious, you'll probably find a lower premium and better value with Animal Friends plans with the option of Lifetime cover. My Veterinary Surgeon and the view of the Drug manufacturer have been declined by a veterinary nurse at Direct Line!!! 14 of 18 insurers by customers. Additionally, owners of older pets must contribute more towards vet bills, through the addition of a 20% copay. Other complementary therapies have no specific limits, but just come out of the overall vet fee limit. Each insurers Rank is calculated using a “weighted average” calculation which accounts for the overall rating out of 5 given in each review received for that insurer and the number of reviews for that insurer as a proportion of all reviews received. For those wanting extra features, here is the list of optional extras you can add for an additional premium. Read customer reviews for Direct Line Pet Insurance which provides all customers access to PawSquad offering live chat and video calls with UK vets 24/7. Pet cover can help with vet bills. Took them less than 1 year renewal despite zero claims to get to the price I was paying for petplan. ", "3 lumps removed from pet and 3 lots of excess removed from claim". The DLG is listed on the London Stock Exchange. There are multi pet discounts and you can submit claims online with Direct Line happy to deal with your vet direct. They have dealt with our no-fault claim swiftly and kept us informed when we might need to be involved in giving evidence. Agria plans offer some desirable features, such as dental, euthanasia and cremation/burial, plus congenital conditions are not specifically excluded from cover. We compared this insurer to other similar insurers so you can see which may be more suitable for you. Independent review site Fairer Finance gave Direct Line pet insurance a customer experience score of 63% and a gold ribbon in autumn 2019. Today, you can buy home, pet, travel, life, breakdown, landlord and business cover direct from us - online, or over the phone. It is common for pet insurance premiums to increase every year because pets need more health care as they get older. £2,500 for vet fees for travel in the EU. 1179980.) Unsurprisingly, the stripped-back, basic policies offer more "value" in terms of the vet cover for the premium paid because you're not paying for extras like 3rd party liability, overseas cover, death due to illness/accident, lost pet cover, holiday cancellation or boarding cover—think carefully about what type of cover is best for you and your pet as it's not worth saving a few quid is you don't have the cover you need. With pet owners understandably wanting to make sure that they choose the best pet insurance company, Smart Money People is the place for independent MORE THAN pet insurance reviews. Their customer reviews highlight a few issues and whilst you can add some nice-to-have features, there are some drawbacks to learn about before you decide if Direct Line is the best pet insurance for you. Third Party Liability cover is available for dogs up to £2.5million. There is no excess increase for older pets. What does Direct Line offer? You must provide evidence of the amount you paid/donated for your pet or else you will only get £35 for a cat or £70 for a dog. Direct Line Pet Insurance. One benefit of Direct Line policies is that they're relatively stripped back, which can help to lower the premium for pet owners who really just want vet health cover. Direct Line offers pet insurance for dogs and cats. No, Direct Line does not have Lifetime cover—their "Essential" plan is Time Limited and their "Advanced" plan is Maximum Benefit per Condition. Use our reviews and guides to help you learn about insurance plans before you buy. Read customer reviews for Direct Line Pet Insurance which provides all customers access to PawSquad offering live chat and video calls with UK vets 24/7. Real reviews from real people. Before you take the insurance read the policy line. In addition to the above mentioned features, Direct Line imposes certain "inner limits" that fall within the vet fee limits. #14. ), Upper age limit for new policies of 10 yrs, 11 months. Direct Line pet insurance has earned a remarkable 8.9 out of 10 stars from more than 2,000 customers at Reevo. Lifetime pet insurance, simplified Pet ownership can seem scary, but the insurance side of it shouldn’t be. When they say excess of 500 pounds that means every item for example furniture, single wall, single carpet. Direct Line has been a fantastic… Direct Line has been a fantastic insurer, nice response to me but their accident repairer are rubbish returning car back to you after 3 months full of dusty dirty stuffs, couldn't clean and valeting a repaired car and up till now my car tail gate still drip water into car booth. Bottom Line: If you want a Lifetime plan but are worried about the cost of the premium, Agria can be a good option—but you'll have to pay a larger share of any vet bills that arise due to the copay. Direct line had never contacted me regarding this claim as this was dealt with through my insurance. Our mission is to use the power of YOUR reviews to help increase … Compare the best pet dog insurance policies. Their Advanced Cover is a Maximum Benefit policy offering £8,000 per condition with no time limit and covers accidents, illness, disease, complementary treatments and dental disease up to £1,000 cover, included in the overall cover limit. Below you can see how insurance premiums can change with a higher excess. This ensures insurers with a more statistically valid review score appear ahead of those with only a few reviews.Â, We receive payment from advertisers to feature in emails we send to users who have opted in to receive offers from third parties. Our reviews, guides and tools simplify credit cards and help you get the most out of them. The cost for a young, healthy crossbreed dog is around £350 per year for a plan with £6,500 of vet cover and a £95 fixed excess + 10% copay; a British Shorthair with an £85 excess + 10% copay would cost around £325 for the same level of cover. Here's how Direct Line scores in our latest survey: Members can log in, to read our scores and full policy analysis. Due to this, many vets are accustomed to submitting claims on behalf of pet owners, which can save you a lot of hassle—plus you get a full 12 months to submit claims for reimbursement. When we recently price checked the additional cost of Third Party Liability cover with Direct Line, we found it added about £8 per year to a policy for a young, male crossbreed dog—well worth the cost, in our opinion. We returned to Direct Line because their multi-car insurance made them competitive. Yes, you can cancel your Direct Line pet insurance by calling 0345 246 8246. Quick Takeaway: If you want a Lifetime plan (not available from Direct Line), you might want to consider PetPlan, the biggest UK pet insurance brand. In December during the COVID-19 lock-down, instead of contacting my insurance, I'd received a letter stating legal action will be taken against me as Direct Line hadn't received their outlay payment from my insurance and due to it's my fault I'm held responsible to PAY UP. They do not sell a Lifetime pet insurance plan. While the average cat or kitten might be bought for less than £50 – often they are free to a good home – pure-bred pedigree cats can have a value measured in the hundreds and even thousands of pounds, as can many dogs. PetPlan Pet Insurance is the largest insurer of dogs and cats in the UK. How did customers rate Direct Line's car insurance? Pet insurance customer reviews Want to know how we stack up? Animal Friends Pet Insurance is a specialist pet insurer, whose plans stand out for lower-than-average premiums (partially achieved through per condition limits, even on Lifetime plans) and they publicly state on their website that they don't penalize for claims by increasing premiums upon renewal. You will get a refund of any premium paid as long as no claims have been made. Direct Line offers a wide range of financial products including home, car, travel and pet insurance. {"applyCallToAction":"Get Quotes","defaultSelectedItem":"pet","description":"Pet cover can help with vet bills. Registered office: The Wharf, Neville Street, Leeds LS1 4AZ Registered in England and Wales No.1179980. Since we bought Tizzie she was covered by Petplan. (Root canals and crowns not covered. They will not pay for your … Policies are subject to exclusions and conditions so please always consult the insurer's policy documents before you buy.Â, Pet Insurance Review compiles the latest Policy information and general company information from each insurers website with the information gathered on the date shown. Some offers that appear on this website are from companies from which NimbleFins receives compensation. While Direct Line has earned 4.2 stars out of 5 at Trustpilot, these reviews reflect a mix of all of their insurance products, from car to home to travel to pet. ), Access to fully qualified veterinary professionals via video chat or web chat at any time, Cover if you have to cancel (less than 7 days before you were due to leave) or curtail your holiday because your pet needs emergency life-saving surgery or goes missing (full details can be found in the, Cover for boarding fees when you're an inpatient at hospital for at least 4 days (full details can be found in the, Cover in the EU (Pet Travel Scheme) with a 30 day limit per trip, max 3 trips per policy period. You pay this excess once for every new condition. Cover available from 8 weeks of age to 11 years (up to 6 years for some breeds of dogs). Any house calls, out-of-hours calls or stays at the vet must be absolutely essential—and the vet must confirm that such action was necessary to prevent your pet’s condition from seriously worsening. ", "My dog had a trauma to a tooth, Direct Line wouldn't pay out anything towards my £3,000 bill. Direct Line Pet Insurance offers a comprehensive level of cover, complete with an initial discount when you buy online that means you pay for only nine months in the first year. Pet Insurance Review are committed to publishing reviews which are the reviewer’s own opinions and experiences with their insurer. Agria Pet Insurance offers comprehensive Lifetime plans for lower-than-average prices. £6,000 of cover for loss, theft or death. We had no complaints about Petplan other than the fees went up quite a lot each year even without claims. Keep in mind that bilateral conditions are conditions that affect a body part of which your pet has two (e.g., ears, eyes, ligaments, etc.) dont insure directline Click here if this is your business. Direct Line arranged everything and as I had Hire Car on my policy, they paid for a replacement car whilst mine was being repaired. £80 excess for vet fees for cats and £95 excess for vet fees for dogs. While we use our best endeavours to be comprehensive and up to date with product info, prices and terms may change after we publish, so always check details with the provider. We do not advise or tell you which product to buy; undertake your own due diligence before entering into any agreement. The site may not review or include all companies or all available products. Despite the Direct Line pet insurance reviews not being the best, it is still one of the best ones to go for on the market and is ranked as one of the leading providers. ", "... been trying to ring them on the 0800 number for THREE days now, on hold on hold on hold...", "Comprehensive cover. In that case, up to £110 towards out of hours fees would be covered. ", "Price hikes following claims and pet turning 10 yrs old. Who are Direct Line Travel Insurance . PetPlan policies include dental illness and injury but don't cover euthanasia. Direct Line Reviews – Pet Insurance Surveys. Policyholders have their choice of a £95 or £190 fixed excess for dogs and £80 or £160 for cats. See what our customers are saying about us. Read our Business Insurance guides and learn where to compare quotes for UK small and medium businesses, as well as the self employed. ","formType":"Insurance","onCurrent":true,"options":[{"label":"Car Insurance","url":"https:\/\/quote.nimblefins.co.uk\/car-insurance?id=76f4ecd6e1ca7c2f442633593566fdaa","value":"car"},{"label":"Home Insurance","url":"https:\/\/quote.nimblefins.co.uk\/home-insurance?id=76f4ecd6e1ca7c2f442633593566fdaa","value":"home"},{"label":"Motorbike Insurance","url":"https:\/\/quote.nimblefins.co.uk\/bike-insurance?id=76f4ecd6e1ca7c2f442633593566fdaa","value":"motorbike"},{"label":"Pet Insurance","url":"https:\/\/www.nimblefins.co.uk\/redirect?link=https%3A%2F%2Fwww.comparecover.com%2Fxml%2Faffiliate.cfm%3Faffiliate%3Dnimblefins%26affiliatenumber%3D223%26type%3Dpet","value":"pet"},{"label":"Travel Insurance","url":"https:\/\/www.nimblefins.co.uk\/redirect?link=https%3A%2F%2Fwww.comparecover.com%2Fxml%2Faffiliate.cfm%3Faffiliate%3Dnimblefins%26affiliatenumber%3D223%26type%3Dtravel","value":"travel"}],"title":"Compare Cheap Pet Insurance"}, "Was no fuss, sent off claim form and received payment, within two weeks.". We review the policies & find out what they include and how much they cost. When my vet asked to speak to a vet at DL … As a result the Trustpilot overall score isn't an indication of how their pet insurance performs specifically. Independent Direct Line Pet Insurance Pet Insurance review at Which Way To Pay. Direct Line pet insurance is designed to cover unexpected vet bills and give you peace of mind. We gathered sample prices for a young, health, medium-sized, crossbreed dog to see how prices vary between the Essential and Advanced policies, as well as by choice of excess. Never had a claim quibbled. Policyholders have up to 12 months from the first treatment of a condition in which to submit claim forms and supporting documents. Read unbiased reviews and ratings from our pet insurance customers. Direct Line is probably one of the best known and innovative UK Insurers. Get a pet quote. Pet owners can save 12.5% if they insure more than one pet on the same policy. Additional cover available for Advertising and rewards if your pet is lost, overseas travel cover, pet boarding fees if you are hospitalised, death cover up to £1,500, lost pet cover, holiday cancellation cover because of your pets urgent needs. Direct Line uses the review site Reevoo to collect customer feedback and its pet insurance scores 8.9 out of 10 based on over 1,800 reviews in November 2019. Read review of Direct Line Pet Insurance Pet Insurance. Acupuncture, homeopathy, herbal medicine, Chiropractic manipulation, physiotherapy, osteopathy, hydrotherapy, etc. Depending on factors including where you live and the type of dog you may be quoted a higher or lower cost. , simplified pet ownership can seem scary, but the insurance read the limit! Guide published in March 2015 to try and reduce my monthly premiums the custody battle between Ant and. Features, direct Line is the worst company ever direct Line pet policies. 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